Computer Telephony Integration Market, Global Outlook and Forecast 2023-2029

Report ID: MMG141195 | Category: Service & Software | Pages: 114 | Format: PDF | Published Date: July 21,2023

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Report Summary

This report aims to provide a comprehensive presentation of the global market for Computer Telephony Integration, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Computer Telephony Integration. This report contains market size and forecasts of Computer Telephony Integration in global, including the following market information:
Global Computer Telephony Integration Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Computer Telephony Integration market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud Based Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Computer Telephony Integration include Five9, Salesforce, RingCentral, Twilio, Enghouse Interactive, NewVoiceMedia (Vonage), Genesys, Zendesk and Freshworks, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Computer Telephony Integration companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Computer Telephony Integration Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Computer Telephony Integration Market Segment Percentages, by Type, 2022 (%)
    Cloud Based
    On-Premise
Global Computer Telephony Integration Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Computer Telephony Integration Market Segment Percentages, by Application, 2022 (%)
    Large Enterprises
    SMEs
Global Computer Telephony Integration Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Computer Telephony Integration Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Computer Telephony Integration revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Computer Telephony Integration revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    Five9
    Salesforce
    RingCentral
    Twilio
    Enghouse Interactive
    NewVoiceMedia (Vonage)
    Genesys
    Zendesk
    Freshworks
    NICE inContact
    Nextiva
    Talkdesk
    Jive Communications (LogMeIn)
    Ameyo
    Aircall
    Tenfold
    Ozonetel
    InGenius
    Cisco
    Avaya
    Bucher + Suter
Outline of Major Chapters:
Chapter 1: Introduces the definition of Computer Telephony Integration, market overview.
Chapter 2: Global Computer Telephony Integration market size in revenue.
Chapter 3: Detailed analysis of Computer Telephony Integration company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Computer Telephony Integration in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Computer Telephony Integration Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Computer Telephony Integration Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Computer Telephony Integration Overall Market Size
    2.1 Global Computer Telephony Integration Market Size: 2022 VS 2029
    2.2 Global Computer Telephony Integration Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Computer Telephony Integration Players in Global Market
    3.2 Top Global Computer Telephony Integration Companies Ranked by Revenue
    3.3 Global Computer Telephony Integration Revenue by Companies
    3.4 Top 3 and Top 5 Computer Telephony Integration Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Computer Telephony Integration Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Computer Telephony Integration Players in Global Market
        3.6.1 List of Global Tier 1 Computer Telephony Integration Companies
        3.6.2 List of Global Tier 2 and Tier 3 Computer Telephony Integration Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Computer Telephony Integration Market Size Markets, 2022 & 2029
        4.1.2 Cloud Based
        4.1.3 On-Premise
    4.2 By Type - Global Computer Telephony Integration Revenue & Forecasts
        4.2.1 By Type - Global Computer Telephony Integration Revenue, 2018-2023
        4.2.2 By Type - Global Computer Telephony Integration Revenue, 2024-2029
        4.2.3 By Type - Global Computer Telephony Integration Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Computer Telephony Integration Market Size, 2022 & 2029
        5.1.2 Large Enterprises
        5.1.3 SMEs
    5.2 By Application - Global Computer Telephony Integration Revenue & Forecasts
        5.2.1 By Application - Global Computer Telephony Integration Revenue, 2018-2023
        5.2.2 By Application - Global Computer Telephony Integration Revenue, 2024-2029
        5.2.3 By Application - Global Computer Telephony Integration Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Computer Telephony Integration Market Size, 2022 & 2029
    6.2 By Region - Global Computer Telephony Integration Revenue & Forecasts
        6.2.1 By Region - Global Computer Telephony Integration Revenue, 2018-2023
        6.2.2 By Region - Global Computer Telephony Integration Revenue, 2024-2029
        6.2.3 By Region - Global Computer Telephony Integration Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Computer Telephony Integration Revenue, 2018-2029
        6.3.2 US Computer Telephony Integration Market Size, 2018-2029
        6.3.3 Canada Computer Telephony Integration Market Size, 2018-2029
        6.3.4 Mexico Computer Telephony Integration Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Computer Telephony Integration Revenue, 2018-2029
        6.4.2 Germany Computer Telephony Integration Market Size, 2018-2029
        6.4.3 France Computer Telephony Integration Market Size, 2018-2029
        6.4.4 U.K. Computer Telephony Integration Market Size, 2018-2029
        6.4.5 Italy Computer Telephony Integration Market Size, 2018-2029
        6.4.6 Russia Computer Telephony Integration Market Size, 2018-2029
        6.4.7 Nordic Countries Computer Telephony Integration Market Size, 2018-2029
        6.4.8 Benelux Computer Telephony Integration Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Computer Telephony Integration Revenue, 2018-2029
        6.5.2 China Computer Telephony Integration Market Size, 2018-2029
        6.5.3 Japan Computer Telephony Integration Market Size, 2018-2029
        6.5.4 South Korea Computer Telephony Integration Market Size, 2018-2029
        6.5.5 Southeast Asia Computer Telephony Integration Market Size, 2018-2029
        6.5.6 India Computer Telephony Integration Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Computer Telephony Integration Revenue, 2018-2029
        6.6.2 Brazil Computer Telephony Integration Market Size, 2018-2029
        6.6.3 Argentina Computer Telephony Integration Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Computer Telephony Integration Revenue, 2018-2029
        6.7.2 Turkey Computer Telephony Integration Market Size, 2018-2029
        6.7.3 Israel Computer Telephony Integration Market Size, 2018-2029
        6.7.4 Saudi Arabia Computer Telephony Integration Market Size, 2018-2029
        6.7.5 UAE Computer Telephony Integration Market Size, 2018-2029
7 Computer Telephony Integration Companies Profiles
    7.1 Five9
        7.1.1 Five9 Company Summary
        7.1.2 Five9 Business Overview
        7.1.3 Five9 Computer Telephony Integration Major Product Offerings
        7.1.4 Five9 Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.1.5 Five9 Key News & Latest Developments
    7.2 Salesforce
        7.2.1 Salesforce Company Summary
        7.2.2 Salesforce Business Overview
        7.2.3 Salesforce Computer Telephony Integration Major Product Offerings
        7.2.4 Salesforce Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.2.5 Salesforce Key News & Latest Developments
    7.3 RingCentral
        7.3.1 RingCentral Company Summary
        7.3.2 RingCentral Business Overview
        7.3.3 RingCentral Computer Telephony Integration Major Product Offerings
        7.3.4 RingCentral Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.3.5 RingCentral Key News & Latest Developments
    7.4 Twilio
        7.4.1 Twilio Company Summary
        7.4.2 Twilio Business Overview
        7.4.3 Twilio Computer Telephony Integration Major Product Offerings
        7.4.4 Twilio Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.4.5 Twilio Key News & Latest Developments
    7.5 Enghouse Interactive
        7.5.1 Enghouse Interactive Company Summary
        7.5.2 Enghouse Interactive Business Overview
        7.5.3 Enghouse Interactive Computer Telephony Integration Major Product Offerings
        7.5.4 Enghouse Interactive Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.5.5 Enghouse Interactive Key News & Latest Developments
    7.6 NewVoiceMedia (Vonage)
        7.6.1 NewVoiceMedia (Vonage) Company Summary
        7.6.2 NewVoiceMedia (Vonage) Business Overview
        7.6.3 NewVoiceMedia (Vonage) Computer Telephony Integration Major Product Offerings
        7.6.4 NewVoiceMedia (Vonage) Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.6.5 NewVoiceMedia (Vonage) Key News & Latest Developments
    7.7 Genesys
        7.7.1 Genesys Company Summary
        7.7.2 Genesys Business Overview
        7.7.3 Genesys Computer Telephony Integration Major Product Offerings
        7.7.4 Genesys Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.7.5 Genesys Key News & Latest Developments
    7.8 Zendesk
        7.8.1 Zendesk Company Summary
        7.8.2 Zendesk Business Overview
        7.8.3 Zendesk Computer Telephony Integration Major Product Offerings
        7.8.4 Zendesk Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.8.5 Zendesk Key News & Latest Developments
    7.9 Freshworks
        7.9.1 Freshworks Company Summary
        7.9.2 Freshworks Business Overview
        7.9.3 Freshworks Computer Telephony Integration Major Product Offerings
        7.9.4 Freshworks Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.9.5 Freshworks Key News & Latest Developments
    7.10 NICE inContact
        7.10.1 NICE inContact Company Summary
        7.10.2 NICE inContact Business Overview
        7.10.3 NICE inContact Computer Telephony Integration Major Product Offerings
        7.10.4 NICE inContact Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.10.5 NICE inContact Key News & Latest Developments
    7.11 Nextiva
        7.11.1 Nextiva Company Summary
        7.11.2 Nextiva Business Overview
        7.11.3 Nextiva Computer Telephony Integration Major Product Offerings
        7.11.4 Nextiva Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.11.5 Nextiva Key News & Latest Developments
    7.12 Talkdesk
        7.12.1 Talkdesk Company Summary
        7.12.2 Talkdesk Business Overview
        7.12.3 Talkdesk Computer Telephony Integration Major Product Offerings
        7.12.4 Talkdesk Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.12.5 Talkdesk Key News & Latest Developments
    7.13 Jive Communications (LogMeIn)
        7.13.1 Jive Communications (LogMeIn) Company Summary
        7.13.2 Jive Communications (LogMeIn) Business Overview
        7.13.3 Jive Communications (LogMeIn) Computer Telephony Integration Major Product Offerings
        7.13.4 Jive Communications (LogMeIn) Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.13.5 Jive Communications (LogMeIn) Key News & Latest Developments
    7.14 Ameyo
        7.14.1 Ameyo Company Summary
        7.14.2 Ameyo Business Overview
        7.14.3 Ameyo Computer Telephony Integration Major Product Offerings
        7.14.4 Ameyo Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.14.5 Ameyo Key News & Latest Developments
    7.15 Aircall
        7.15.1 Aircall Company Summary
        7.15.2 Aircall Business Overview
        7.15.3 Aircall Computer Telephony Integration Major Product Offerings
        7.15.4 Aircall Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.15.5 Aircall Key News & Latest Developments
    7.16 Tenfold
        7.16.1 Tenfold Company Summary
        7.16.2 Tenfold Business Overview
        7.16.3 Tenfold Computer Telephony Integration Major Product Offerings
        7.16.4 Tenfold Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.16.5 Tenfold Key News & Latest Developments
    7.17 Ozonetel
        7.17.1 Ozonetel Company Summary
        7.17.2 Ozonetel Business Overview
        7.17.3 Ozonetel Computer Telephony Integration Major Product Offerings
        7.17.4 Ozonetel Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.17.5 Ozonetel Key News & Latest Developments
    7.18 InGenius
        7.18.1 InGenius Company Summary
        7.18.2 InGenius Business Overview
        7.18.3 InGenius Computer Telephony Integration Major Product Offerings
        7.18.4 InGenius Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.18.5 InGenius Key News & Latest Developments
    7.19 Cisco
        7.19.1 Cisco Company Summary
        7.19.2 Cisco Business Overview
        7.19.3 Cisco Computer Telephony Integration Major Product Offerings
        7.19.4 Cisco Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.19.5 Cisco Key News & Latest Developments
    7.20 Avaya
        7.20.1 Avaya Company Summary
        7.20.2 Avaya Business Overview
        7.20.3 Avaya Computer Telephony Integration Major Product Offerings
        7.20.4 Avaya Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.20.5 Avaya Key News & Latest Developments
    7.21 Bucher + Suter
        7.21.1 Bucher + Suter Company Summary
        7.21.2 Bucher + Suter Business Overview
        7.21.3 Bucher + Suter Computer Telephony Integration Major Product Offerings
        7.21.4 Bucher + Suter Computer Telephony Integration Revenue in Global Market (2018-2023)
        7.21.5 Bucher + Suter Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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Computer Telephony Integration Market, Global Outlook and Forecast 2023-2029

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