Conversation Intelligence Platform and Software Market, Global Outlook and Forecast 2023-2029

Report ID: MMG20135 | Category: Service & Software | Pages: 105 | Format: PDF | Published Date: February 20,2023

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Report Description
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Report Summary

Conversation Intelligence (CI) software helps record, transcribe and analyze conversations from customers and prospect calls. CI tools derives insights and recommendations to aid in effective coaching for sales and customer success teams. 
This report aims to provide a comprehensive presentation of the global market for Conversation Intelligence Platform and Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversation Intelligence Platform and Software. This report contains market size and forecasts of Conversation Intelligence Platform and Software in global, including the following market information:
Global Conversation Intelligence Platform and Software Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Conversation Intelligence Platform and Software market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
On-premise Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Conversation Intelligence Platform and Software include Chorus.ai, Gong, Salesloft, HubSpot Sales Hub, Mindtickle, Outreach, Salesken, Revenue.io and CallRail, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Conversation Intelligence Platform and Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Conversation Intelligence Platform and Software Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Conversation Intelligence Platform and Software Market Segment Percentages, by Type, 2022 (%)
    On-premise
    Cloud-based
Global Conversation Intelligence Platform and Software Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Conversation Intelligence Platform and Software Market Segment Percentages, by Application, 2022 (%)
    SMEs
    Large Enterprises
Global Conversation Intelligence Platform and Software Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Conversation Intelligence Platform and Software Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Conversation Intelligence Platform and Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Conversation Intelligence Platform and Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    Chorus.ai
    Gong
    Salesloft
    HubSpot Sales Hub
    Mindtickle
    Outreach
    Salesken
    Revenue.io
    CallRail
    Balto
    Enthu.AI
    Jiminny
    Voyc
    Chorus
    Observe.ai
    ExecVision
    CallMiner
    Avoma
    Refract
Outline of Major Chapters:
Chapter 1: Introduces the definition of Conversation Intelligence Platform and Software, market overview.
Chapter 2: Global Conversation Intelligence Platform and Software market size in revenue.
Chapter 3: Detailed analysis of Conversation Intelligence Platform and Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Conversation Intelligence Platform and Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Conversation Intelligence Platform and Software Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Conversation Intelligence Platform and Software Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Conversation Intelligence Platform and Software Overall Market Size
    2.1 Global Conversation Intelligence Platform and Software Market Size: 2022 VS 2029
    2.2 Global Conversation Intelligence Platform and Software Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Conversation Intelligence Platform and Software Players in Global Market
    3.2 Top Global Conversation Intelligence Platform and Software Companies Ranked by Revenue
    3.3 Global Conversation Intelligence Platform and Software Revenue by Companies
    3.4 Top 3 and Top 5 Conversation Intelligence Platform and Software Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Conversation Intelligence Platform and Software Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Conversation Intelligence Platform and Software Players in Global Market
        3.6.1 List of Global Tier 1 Conversation Intelligence Platform and Software Companies
        3.6.2 List of Global Tier 2 and Tier 3 Conversation Intelligence Platform and Software Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Conversation Intelligence Platform and Software Market Size Markets, 2022 & 2029
        4.1.2 On-premise
        4.1.3 Cloud-based
    4.2 By Type - Global Conversation Intelligence Platform and Software Revenue & Forecasts
        4.2.1 By Type - Global Conversation Intelligence Platform and Software Revenue, 2018-2023
        4.2.2 By Type - Global Conversation Intelligence Platform and Software Revenue, 2024-2029
        4.2.3 By Type - Global Conversation Intelligence Platform and Software Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Conversation Intelligence Platform and Software Market Size, 2022 & 2029
        5.1.2 SMEs
        5.1.3 Large Enterprises
    5.2 By Application - Global Conversation Intelligence Platform and Software Revenue & Forecasts
        5.2.1 By Application - Global Conversation Intelligence Platform and Software Revenue, 2018-2023
        5.2.2 By Application - Global Conversation Intelligence Platform and Software Revenue, 2024-2029
        5.2.3 By Application - Global Conversation Intelligence Platform and Software Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Conversation Intelligence Platform and Software Market Size, 2022 & 2029
    6.2 By Region - Global Conversation Intelligence Platform and Software Revenue & Forecasts
        6.2.1 By Region - Global Conversation Intelligence Platform and Software Revenue, 2018-2023
        6.2.2 By Region - Global Conversation Intelligence Platform and Software Revenue, 2024-2029
        6.2.3 By Region - Global Conversation Intelligence Platform and Software Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Conversation Intelligence Platform and Software Revenue, 2018-2029
        6.3.2 US Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.3.3 Canada Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.3.4 Mexico Conversation Intelligence Platform and Software Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Conversation Intelligence Platform and Software Revenue, 2018-2029
        6.4.2 Germany Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.4.3 France Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.4.4 U.K. Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.4.5 Italy Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.4.6 Russia Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.4.7 Nordic Countries Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.4.8 Benelux Conversation Intelligence Platform and Software Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Conversation Intelligence Platform and Software Revenue, 2018-2029
        6.5.2 China Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.5.3 Japan Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.5.4 South Korea Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.5.5 Southeast Asia Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.5.6 India Conversation Intelligence Platform and Software Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Conversation Intelligence Platform and Software Revenue, 2018-2029
        6.6.2 Brazil Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.6.3 Argentina Conversation Intelligence Platform and Software Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Conversation Intelligence Platform and Software Revenue, 2018-2029
        6.7.2 Turkey Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.7.3 Israel Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.7.4 Saudi Arabia Conversation Intelligence Platform and Software Market Size, 2018-2029
        6.7.5 UAE Conversation Intelligence Platform and Software Market Size, 2018-2029
7 Conversation Intelligence Platform and Software Companies Profiles
    7.1 Chorus.ai
        7.1.1 Chorus.ai Company Summary
        7.1.2 Chorus.ai Business Overview
        7.1.3 Chorus.ai Conversation Intelligence Platform and Software Major Product Offerings
        7.1.4 Chorus.ai Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.1.5 Chorus.ai Key News & Latest Developments
    7.2 Gong
        7.2.1 Gong Company Summary
        7.2.2 Gong Business Overview
        7.2.3 Gong Conversation Intelligence Platform and Software Major Product Offerings
        7.2.4 Gong Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.2.5 Gong Key News & Latest Developments
    7.3 Salesloft
        7.3.1 Salesloft Company Summary
        7.3.2 Salesloft Business Overview
        7.3.3 Salesloft Conversation Intelligence Platform and Software Major Product Offerings
        7.3.4 Salesloft Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.3.5 Salesloft Key News & Latest Developments
    7.4 HubSpot Sales Hub
        7.4.1 HubSpot Sales Hub Company Summary
        7.4.2 HubSpot Sales Hub Business Overview
        7.4.3 HubSpot Sales Hub Conversation Intelligence Platform and Software Major Product Offerings
        7.4.4 HubSpot Sales Hub Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.4.5 HubSpot Sales Hub Key News & Latest Developments
    7.5 Mindtickle
        7.5.1 Mindtickle Company Summary
        7.5.2 Mindtickle Business Overview
        7.5.3 Mindtickle Conversation Intelligence Platform and Software Major Product Offerings
        7.5.4 Mindtickle Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.5.5 Mindtickle Key News & Latest Developments
    7.6 Outreach
        7.6.1 Outreach Company Summary
        7.6.2 Outreach Business Overview
        7.6.3 Outreach Conversation Intelligence Platform and Software Major Product Offerings
        7.6.4 Outreach Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.6.5 Outreach Key News & Latest Developments
    7.7 Salesken
        7.7.1 Salesken Company Summary
        7.7.2 Salesken Business Overview
        7.7.3 Salesken Conversation Intelligence Platform and Software Major Product Offerings
        7.7.4 Salesken Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.7.5 Salesken Key News & Latest Developments
    7.8 Revenue.io
        7.8.1 Revenue.io Company Summary
        7.8.2 Revenue.io Business Overview
        7.8.3 Revenue.io Conversation Intelligence Platform and Software Major Product Offerings
        7.8.4 Revenue.io Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.8.5 Revenue.io Key News & Latest Developments
    7.9 CallRail
        7.9.1 CallRail Company Summary
        7.9.2 CallRail Business Overview
        7.9.3 CallRail Conversation Intelligence Platform and Software Major Product Offerings
        7.9.4 CallRail Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.9.5 CallRail Key News & Latest Developments
    7.10 Balto
        7.10.1 Balto Company Summary
        7.10.2 Balto Business Overview
        7.10.3 Balto Conversation Intelligence Platform and Software Major Product Offerings
        7.10.4 Balto Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.10.5 Balto Key News & Latest Developments
    7.11 Enthu.AI
        7.11.1 Enthu.AI Company Summary
        7.11.2 Enthu.AI Business Overview
        7.11.3 Enthu.AI Conversation Intelligence Platform and Software Major Product Offerings
        7.11.4 Enthu.AI Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.11.5 Enthu.AI Key News & Latest Developments
    7.12 Jiminny
        7.12.1 Jiminny Company Summary
        7.12.2 Jiminny Business Overview
        7.12.3 Jiminny Conversation Intelligence Platform and Software Major Product Offerings
        7.12.4 Jiminny Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.12.5 Jiminny Key News & Latest Developments
    7.13 Voyc
        7.13.1 Voyc Company Summary
        7.13.2 Voyc Business Overview
        7.13.3 Voyc Conversation Intelligence Platform and Software Major Product Offerings
        7.13.4 Voyc Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.13.5 Voyc Key News & Latest Developments
    7.14 Chorus
        7.14.1 Chorus Company Summary
        7.14.2 Chorus Business Overview
        7.14.3 Chorus Conversation Intelligence Platform and Software Major Product Offerings
        7.14.4 Chorus Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.14.5 Chorus Key News & Latest Developments
    7.15 Observe.ai
        7.15.1 Observe.ai Company Summary
        7.15.2 Observe.ai Business Overview
        7.15.3 Observe.ai Conversation Intelligence Platform and Software Major Product Offerings
        7.15.4 Observe.ai Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.15.5 Observe.ai Key News & Latest Developments
    7.16 ExecVision
        7.16.1 ExecVision Company Summary
        7.16.2 ExecVision Business Overview
        7.16.3 ExecVision Conversation Intelligence Platform and Software Major Product Offerings
        7.16.4 ExecVision Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.16.5 ExecVision Key News & Latest Developments
    7.17 CallMiner
        7.17.1 CallMiner Company Summary
        7.17.2 CallMiner Business Overview
        7.17.3 CallMiner Conversation Intelligence Platform and Software Major Product Offerings
        7.17.4 CallMiner Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.17.5 CallMiner Key News & Latest Developments
    7.18 Avoma
        7.18.1 Avoma Company Summary
        7.18.2 Avoma Business Overview
        7.18.3 Avoma Conversation Intelligence Platform and Software Major Product Offerings
        7.18.4 Avoma Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.18.5 Avoma Key News & Latest Developments
    7.19 Refract
        7.19.1 Refract Company Summary
        7.19.2 Refract Business Overview
        7.19.3 Refract Conversation Intelligence Platform and Software Major Product Offerings
        7.19.4 Refract Conversation Intelligence Platform and Software Revenue in Global Market (2018-2023)
        7.19.5 Refract Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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Conversation Intelligence Platform and Software Market, Global Outlook and Forecast 2023-2029

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