Conversational AI in Retail Market, Global Outlook and Forecast 2023-2029

Report ID: MMG189181 | Category: Service & Software | Pages: 108 | Format: PDF | Published Date: September 04,2023

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Report Summary

This report aims to provide a comprehensive presentation of the global market for Conversational AI in Retail, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Conversational AI in Retail. This report contains market size and forecasts of Conversational AI in Retail in global, including the following market information:
Global Conversational AI in Retail Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Conversational AI in Retail market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
App Type Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Conversational AI in Retail include Ada, Avaamo, Boost.ai, Certainly, Cognigy, Conversica, DRUID AI, Genesys and IBM, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Conversational AI in Retail companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Conversational AI in Retail Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Conversational AI in Retail Market Segment Percentages, by Type, 2022 (%)
    App Type
    Web Type
Global Conversational AI in Retail Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Conversational AI in Retail Market Segment Percentages, by Application, 2022 (%)
    E-commerce
    Supermarket
    Other
Global Conversational AI in Retail Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Conversational AI in Retail Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Conversational AI in Retail revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Conversational AI in Retail revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    Ada
    Avaamo
    Boost.ai
    Certainly
    Cognigy
    Conversica
    DRUID AI
    Genesys
    IBM
    Just AI
    Kasisto
    Kata.ai
    Kore.ai
    LivePerson
    Microsoft
Outline of Major Chapters:
Chapter 1: Introduces the definition of Conversational AI in Retail, market overview.
Chapter 2: Global Conversational AI in Retail market size in revenue.
Chapter 3: Detailed analysis of Conversational AI in Retail company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Conversational AI in Retail in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Conversational AI in Retail Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Conversational AI in Retail Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Conversational AI in Retail Overall Market Size
    2.1 Global Conversational AI in Retail Market Size: 2022 VS 2029
    2.2 Global Conversational AI in Retail Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Conversational AI in Retail Players in Global Market
    3.2 Top Global Conversational AI in Retail Companies Ranked by Revenue
    3.3 Global Conversational AI in Retail Revenue by Companies
    3.4 Top 3 and Top 5 Conversational AI in Retail Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Conversational AI in Retail Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Conversational AI in Retail Players in Global Market
        3.6.1 List of Global Tier 1 Conversational AI in Retail Companies
        3.6.2 List of Global Tier 2 and Tier 3 Conversational AI in Retail Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Conversational AI in Retail Market Size Markets, 2022 & 2029
        4.1.2 App Type
        4.1.3 Web Type
    4.2 By Type - Global Conversational AI in Retail Revenue & Forecasts
        4.2.1 By Type - Global Conversational AI in Retail Revenue, 2018-2023
        4.2.2 By Type - Global Conversational AI in Retail Revenue, 2024-2029
        4.2.3 By Type - Global Conversational AI in Retail Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Conversational AI in Retail Market Size, 2022 & 2029
        5.1.2 E-commerce
        5.1.3 Supermarket
        5.1.4 Other
    5.2 By Application - Global Conversational AI in Retail Revenue & Forecasts
        5.2.1 By Application - Global Conversational AI in Retail Revenue, 2018-2023
        5.2.2 By Application - Global Conversational AI in Retail Revenue, 2024-2029
        5.2.3 By Application - Global Conversational AI in Retail Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Conversational AI in Retail Market Size, 2022 & 2029
    6.2 By Region - Global Conversational AI in Retail Revenue & Forecasts
        6.2.1 By Region - Global Conversational AI in Retail Revenue, 2018-2023
        6.2.2 By Region - Global Conversational AI in Retail Revenue, 2024-2029
        6.2.3 By Region - Global Conversational AI in Retail Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Conversational AI in Retail Revenue, 2018-2029
        6.3.2 US Conversational AI in Retail Market Size, 2018-2029
        6.3.3 Canada Conversational AI in Retail Market Size, 2018-2029
        6.3.4 Mexico Conversational AI in Retail Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Conversational AI in Retail Revenue, 2018-2029
        6.4.2 Germany Conversational AI in Retail Market Size, 2018-2029
        6.4.3 France Conversational AI in Retail Market Size, 2018-2029
        6.4.4 U.K. Conversational AI in Retail Market Size, 2018-2029
        6.4.5 Italy Conversational AI in Retail Market Size, 2018-2029
        6.4.6 Russia Conversational AI in Retail Market Size, 2018-2029
        6.4.7 Nordic Countries Conversational AI in Retail Market Size, 2018-2029
        6.4.8 Benelux Conversational AI in Retail Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Conversational AI in Retail Revenue, 2018-2029
        6.5.2 China Conversational AI in Retail Market Size, 2018-2029
        6.5.3 Japan Conversational AI in Retail Market Size, 2018-2029
        6.5.4 South Korea Conversational AI in Retail Market Size, 2018-2029
        6.5.5 Southeast Asia Conversational AI in Retail Market Size, 2018-2029
        6.5.6 India Conversational AI in Retail Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Conversational AI in Retail Revenue, 2018-2029
        6.6.2 Brazil Conversational AI in Retail Market Size, 2018-2029
        6.6.3 Argentina Conversational AI in Retail Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Conversational AI in Retail Revenue, 2018-2029
        6.7.2 Turkey Conversational AI in Retail Market Size, 2018-2029
        6.7.3 Israel Conversational AI in Retail Market Size, 2018-2029
        6.7.4 Saudi Arabia Conversational AI in Retail Market Size, 2018-2029
        6.7.5 UAE Conversational AI in Retail Market Size, 2018-2029
7 Conversational AI in Retail Companies Profiles
    7.1 Ada
        7.1.1 Ada Company Summary
        7.1.2 Ada Business Overview
        7.1.3 Ada Conversational AI in Retail Major Product Offerings
        7.1.4 Ada Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.1.5 Ada Key News & Latest Developments
    7.2 Avaamo
        7.2.1 Avaamo Company Summary
        7.2.2 Avaamo Business Overview
        7.2.3 Avaamo Conversational AI in Retail Major Product Offerings
        7.2.4 Avaamo Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.2.5 Avaamo Key News & Latest Developments
    7.3 Boost.ai
        7.3.1 Boost.ai Company Summary
        7.3.2 Boost.ai Business Overview
        7.3.3 Boost.ai Conversational AI in Retail Major Product Offerings
        7.3.4 Boost.ai Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.3.5 Boost.ai Key News & Latest Developments
    7.4 Certainly
        7.4.1 Certainly Company Summary
        7.4.2 Certainly Business Overview
        7.4.3 Certainly Conversational AI in Retail Major Product Offerings
        7.4.4 Certainly Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.4.5 Certainly Key News & Latest Developments
    7.5 Cognigy
        7.5.1 Cognigy Company Summary
        7.5.2 Cognigy Business Overview
        7.5.3 Cognigy Conversational AI in Retail Major Product Offerings
        7.5.4 Cognigy Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.5.5 Cognigy Key News & Latest Developments
    7.6 Conversica
        7.6.1 Conversica Company Summary
        7.6.2 Conversica Business Overview
        7.6.3 Conversica Conversational AI in Retail Major Product Offerings
        7.6.4 Conversica Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.6.5 Conversica Key News & Latest Developments
    7.7 DRUID AI
        7.7.1 DRUID AI Company Summary
        7.7.2 DRUID AI Business Overview
        7.7.3 DRUID AI Conversational AI in Retail Major Product Offerings
        7.7.4 DRUID AI Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.7.5 DRUID AI Key News & Latest Developments
    7.8 Genesys
        7.8.1 Genesys Company Summary
        7.8.2 Genesys Business Overview
        7.8.3 Genesys Conversational AI in Retail Major Product Offerings
        7.8.4 Genesys Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.8.5 Genesys Key News & Latest Developments
    7.9 IBM
        7.9.1 IBM Company Summary
        7.9.2 IBM Business Overview
        7.9.3 IBM Conversational AI in Retail Major Product Offerings
        7.9.4 IBM Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.9.5 IBM Key News & Latest Developments
    7.10 Just AI
        7.10.1 Just AI Company Summary
        7.10.2 Just AI Business Overview
        7.10.3 Just AI Conversational AI in Retail Major Product Offerings
        7.10.4 Just AI Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.10.5 Just AI Key News & Latest Developments
    7.11 Kasisto
        7.11.1 Kasisto Company Summary
        7.11.2 Kasisto Business Overview
        7.11.3 Kasisto Conversational AI in Retail Major Product Offerings
        7.11.4 Kasisto Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.11.5 Kasisto Key News & Latest Developments
    7.12 Kata.ai
        7.12.1 Kata.ai Company Summary
        7.12.2 Kata.ai Business Overview
        7.12.3 Kata.ai Conversational AI in Retail Major Product Offerings
        7.12.4 Kata.ai Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.12.5 Kata.ai Key News & Latest Developments
    7.13 Kore.ai
        7.13.1 Kore.ai Company Summary
        7.13.2 Kore.ai Business Overview
        7.13.3 Kore.ai Conversational AI in Retail Major Product Offerings
        7.13.4 Kore.ai Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.13.5 Kore.ai Key News & Latest Developments
    7.14 LivePerson
        7.14.1 LivePerson Company Summary
        7.14.2 LivePerson Business Overview
        7.14.3 LivePerson Conversational AI in Retail Major Product Offerings
        7.14.4 LivePerson Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.14.5 LivePerson Key News & Latest Developments
    7.15 Microsoft
        7.15.1 Microsoft Company Summary
        7.15.2 Microsoft Business Overview
        7.15.3 Microsoft Conversational AI in Retail Major Product Offerings
        7.15.4 Microsoft Conversational AI in Retail Revenue in Global Market (2018-2023)
        7.15.5 Microsoft Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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Conversational AI in Retail Market, Global Outlook and Forecast 2023-2029

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