CRM Outsourcing Market, Global Outlook and Forecast 2023-2029

Report ID: MMG282221 | Category: Service & Software | Pages: 102 | Format: PDF | Published Date: November 08,2023

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Report Summary

The global CRM Outsourcing market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Operational Type Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of CRM Outsourcing include Dell Inc., Xerox Corporation, HCL Technologies Ltd., Allscripts Healthcare Solutions Inc., Concentrix, Aegis, Anthelio Healthcare Solutions, Wipro Limited. and Siemens AG, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
This report aims to provide a comprehensive presentation of the global market for CRM Outsourcing, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding CRM Outsourcing. This report contains market size and forecasts of CRM Outsourcing in global, including the following market information:
Global CRM Outsourcing Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the CRM Outsourcing companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global CRM Outsourcing Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global CRM Outsourcing Market Segment Percentages, by Type, 2022 (%)
Operational Type
Analytical Type
Collaborative Type
Global CRM Outsourcing Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global CRM Outsourcing Market Segment Percentages, by Application, 2022 (%)
Large Enterprises
Small & Medium-Sized Enterprises
Global CRM Outsourcing Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global CRM Outsourcing Market Segment Percentages, By Region and Country, 2022 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies CRM Outsourcing revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies CRM Outsourcing revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
Dell Inc.
Xerox Corporation
HCL Technologies Ltd.
Allscripts Healthcare Solutions Inc.
Concentrix
Aegis
Anthelio Healthcare Solutions
Wipro Limited.
Siemens AG
Infosys Limited
Mckesson Corporation
AMDOCS
IBM Corporation
Tata Consultancy Services Ltd.
Hewlett-Packard Company
Cognizant Technology Solutions
Accenture PLC.
Outline of Major Chapters:
Chapter 1: Introduces the definition of CRM Outsourcing, market overview.
Chapter 2: Global CRM Outsourcing market size in revenue.
Chapter 3: Detailed analysis of CRM Outsourcing company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of CRM Outsourcing in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 CRM Outsourcing Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global CRM Outsourcing Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global CRM Outsourcing Overall Market Size
    2.1 Global CRM Outsourcing Market Size: 2022 VS 2029
    2.2 Global CRM Outsourcing Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top CRM Outsourcing Players in Global Market
    3.2 Top Global CRM Outsourcing Companies Ranked by Revenue
    3.3 Global CRM Outsourcing Revenue by Companies
    3.4 Top 3 and Top 5 CRM Outsourcing Companies in Global Market, by Revenue in 2022
    3.5 Global Companies CRM Outsourcing Product Type
    3.6 Tier 1, Tier 2 and Tier 3 CRM Outsourcing Players in Global Market
        3.6.1 List of Global Tier 1 CRM Outsourcing Companies
        3.6.2 List of Global Tier 2 and Tier 3 CRM Outsourcing Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global CRM Outsourcing Market Size Markets, 2022 & 2029
        4.1.2 Operational Type
        4.1.3 Analytical Type
        4.1.4 Collaborative Type
    4.2 By Type - Global CRM Outsourcing Revenue & Forecasts
        4.2.1 By Type - Global CRM Outsourcing Revenue, 2018-2023
        4.2.2 By Type - Global CRM Outsourcing Revenue, 2024-2029
        4.2.3 By Type - Global CRM Outsourcing Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global CRM Outsourcing Market Size, 2022 & 2029
        5.1.2 Large Enterprises
        5.1.3 Small & Medium-Sized Enterprises
    5.2 By Application - Global CRM Outsourcing Revenue & Forecasts
        5.2.1 By Application - Global CRM Outsourcing Revenue, 2018-2023
        5.2.2 By Application - Global CRM Outsourcing Revenue, 2024-2029
        5.2.3 By Application - Global CRM Outsourcing Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global CRM Outsourcing Market Size, 2022 & 2029
    6.2 By Region - Global CRM Outsourcing Revenue & Forecasts
        6.2.1 By Region - Global CRM Outsourcing Revenue, 2018-2023
        6.2.2 By Region - Global CRM Outsourcing Revenue, 2024-2029
        6.2.3 By Region - Global CRM Outsourcing Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America CRM Outsourcing Revenue, 2018-2029
        6.3.2 US CRM Outsourcing Market Size, 2018-2029
        6.3.3 Canada CRM Outsourcing Market Size, 2018-2029
        6.3.4 Mexico CRM Outsourcing Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe CRM Outsourcing Revenue, 2018-2029
        6.4.2 Germany CRM Outsourcing Market Size, 2018-2029
        6.4.3 France CRM Outsourcing Market Size, 2018-2029
        6.4.4 U.K. CRM Outsourcing Market Size, 2018-2029
        6.4.5 Italy CRM Outsourcing Market Size, 2018-2029
        6.4.6 Russia CRM Outsourcing Market Size, 2018-2029
        6.4.7 Nordic Countries CRM Outsourcing Market Size, 2018-2029
        6.4.8 Benelux CRM Outsourcing Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia CRM Outsourcing Revenue, 2018-2029
        6.5.2 China CRM Outsourcing Market Size, 2018-2029
        6.5.3 Japan CRM Outsourcing Market Size, 2018-2029
        6.5.4 South Korea CRM Outsourcing Market Size, 2018-2029
        6.5.5 Southeast Asia CRM Outsourcing Market Size, 2018-2029
        6.5.6 India CRM Outsourcing Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America CRM Outsourcing Revenue, 2018-2029
        6.6.2 Brazil CRM Outsourcing Market Size, 2018-2029
        6.6.3 Argentina CRM Outsourcing Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa CRM Outsourcing Revenue, 2018-2029
        6.7.2 Turkey CRM Outsourcing Market Size, 2018-2029
        6.7.3 Israel CRM Outsourcing Market Size, 2018-2029
        6.7.4 Saudi Arabia CRM Outsourcing Market Size, 2018-2029
        6.7.5 UAE CRM Outsourcing Market Size, 2018-2029
7 CRM Outsourcing Companies Profiles
    7.1 Dell Inc.
        7.1.1 Dell Inc. Company Summary
        7.1.2 Dell Inc. Business Overview
        7.1.3 Dell Inc. CRM Outsourcing Major Product Offerings
        7.1.4 Dell Inc. CRM Outsourcing Revenue in Global Market (2018-2023)
        7.1.5 Dell Inc. Key News & Latest Developments
    7.2 Xerox Corporation
        7.2.1 Xerox Corporation Company Summary
        7.2.2 Xerox Corporation Business Overview
        7.2.3 Xerox Corporation CRM Outsourcing Major Product Offerings
        7.2.4 Xerox Corporation CRM Outsourcing Revenue in Global Market (2018-2023)
        7.2.5 Xerox Corporation Key News & Latest Developments
    7.3 HCL Technologies Ltd.
        7.3.1 HCL Technologies Ltd. Company Summary
        7.3.2 HCL Technologies Ltd. Business Overview
        7.3.3 HCL Technologies Ltd. CRM Outsourcing Major Product Offerings
        7.3.4 HCL Technologies Ltd. CRM Outsourcing Revenue in Global Market (2018-2023)
        7.3.5 HCL Technologies Ltd. Key News & Latest Developments
    7.4 Allscripts Healthcare Solutions Inc.
        7.4.1 Allscripts Healthcare Solutions Inc. Company Summary
        7.4.2 Allscripts Healthcare Solutions Inc. Business Overview
        7.4.3 Allscripts Healthcare Solutions Inc. CRM Outsourcing Major Product Offerings
        7.4.4 Allscripts Healthcare Solutions Inc. CRM Outsourcing Revenue in Global Market (2018-2023)
        7.4.5 Allscripts Healthcare Solutions Inc. Key News & Latest Developments
    7.5 Concentrix
        7.5.1 Concentrix Company Summary
        7.5.2 Concentrix Business Overview
        7.5.3 Concentrix CRM Outsourcing Major Product Offerings
        7.5.4 Concentrix CRM Outsourcing Revenue in Global Market (2018-2023)
        7.5.5 Concentrix Key News & Latest Developments
    7.6 Aegis
        7.6.1 Aegis Company Summary
        7.6.2 Aegis Business Overview
        7.6.3 Aegis CRM Outsourcing Major Product Offerings
        7.6.4 Aegis CRM Outsourcing Revenue in Global Market (2018-2023)
        7.6.5 Aegis Key News & Latest Developments
    7.7 Anthelio Healthcare Solutions
        7.7.1 Anthelio Healthcare Solutions Company Summary
        7.7.2 Anthelio Healthcare Solutions Business Overview
        7.7.3 Anthelio Healthcare Solutions CRM Outsourcing Major Product Offerings
        7.7.4 Anthelio Healthcare Solutions CRM Outsourcing Revenue in Global Market (2018-2023)
        7.7.5 Anthelio Healthcare Solutions Key News & Latest Developments
    7.8 Wipro Limited.
        7.8.1 Wipro Limited. Company Summary
        7.8.2 Wipro Limited. Business Overview
        7.8.3 Wipro Limited. CRM Outsourcing Major Product Offerings
        7.8.4 Wipro Limited. CRM Outsourcing Revenue in Global Market (2018-2023)
        7.8.5 Wipro Limited. Key News & Latest Developments
    7.9 Siemens AG
        7.9.1 Siemens AG Company Summary
        7.9.2 Siemens AG Business Overview
        7.9.3 Siemens AG CRM Outsourcing Major Product Offerings
        7.9.4 Siemens AG CRM Outsourcing Revenue in Global Market (2018-2023)
        7.9.5 Siemens AG Key News & Latest Developments
    7.10 Infosys Limited
        7.10.1 Infosys Limited Company Summary
        7.10.2 Infosys Limited Business Overview
        7.10.3 Infosys Limited CRM Outsourcing Major Product Offerings
        7.10.4 Infosys Limited CRM Outsourcing Revenue in Global Market (2018-2023)
        7.10.5 Infosys Limited Key News & Latest Developments
    7.11 Mckesson Corporation
        7.11.1 Mckesson Corporation Company Summary
        7.11.2 Mckesson Corporation Business Overview
        7.11.3 Mckesson Corporation CRM Outsourcing Major Product Offerings
        7.11.4 Mckesson Corporation CRM Outsourcing Revenue in Global Market (2018-2023)
        7.11.5 Mckesson Corporation Key News & Latest Developments
    7.12 AMDOCS
        7.12.1 AMDOCS Company Summary
        7.12.2 AMDOCS Business Overview
        7.12.3 AMDOCS CRM Outsourcing Major Product Offerings
        7.12.4 AMDOCS CRM Outsourcing Revenue in Global Market (2018-2023)
        7.12.5 AMDOCS Key News & Latest Developments
    7.13 IBM Corporation
        7.13.1 IBM Corporation Company Summary
        7.13.2 IBM Corporation Business Overview
        7.13.3 IBM Corporation CRM Outsourcing Major Product Offerings
        7.13.4 IBM Corporation CRM Outsourcing Revenue in Global Market (2018-2023)
        7.13.5 IBM Corporation Key News & Latest Developments
    7.14 Tata Consultancy Services Ltd.
        7.14.1 Tata Consultancy Services Ltd. Company Summary
        7.14.2 Tata Consultancy Services Ltd. Business Overview
        7.14.3 Tata Consultancy Services Ltd. CRM Outsourcing Major Product Offerings
        7.14.4 Tata Consultancy Services Ltd. CRM Outsourcing Revenue in Global Market (2018-2023)
        7.14.5 Tata Consultancy Services Ltd. Key News & Latest Developments
    7.15 Hewlett-Packard Company
        7.15.1 Hewlett-Packard Company Company Summary
        7.15.2 Hewlett-Packard Company Business Overview
        7.15.3 Hewlett-Packard Company CRM Outsourcing Major Product Offerings
        7.15.4 Hewlett-Packard Company CRM Outsourcing Revenue in Global Market (2018-2023)
        7.15.5 Hewlett-Packard Company Key News & Latest Developments
    7.16 Cognizant Technology Solutions
        7.16.1 Cognizant Technology Solutions Company Summary
        7.16.2 Cognizant Technology Solutions Business Overview
        7.16.3 Cognizant Technology Solutions CRM Outsourcing Major Product Offerings
        7.16.4 Cognizant Technology Solutions CRM Outsourcing Revenue in Global Market (2018-2023)
        7.16.5 Cognizant Technology Solutions Key News & Latest Developments
    7.17 Accenture PLC.
        7.17.1 Accenture PLC. Company Summary
        7.17.2 Accenture PLC. Business Overview
        7.17.3 Accenture PLC. CRM Outsourcing Major Product Offerings
        7.17.4 Accenture PLC. CRM Outsourcing Revenue in Global Market (2018-2023)
        7.17.5 Accenture PLC. Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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CRM Outsourcing Market, Global Outlook and Forecast 2023-2029

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