Customer Journey Mapping Software Market, Global Outlook and Forecast 2023-2029

Report ID: MMG238828 | Category: Service & Software | Pages: 103 | Format: PDF | Published Date: September 16,2023

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Report Summary

This report aims to provide a comprehensive presentation of the global market for Customer Journey Mapping Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Journey Mapping Software. This report contains market size and forecasts of Customer Journey Mapping Software in global, including the following market information:
Global Customer Journey Mapping Software Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Customer Journey Mapping Software market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Cloud Base Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Customer Journey Mapping Software include WebEngage, Smaply Customer Experience Hub, UXPressia, Adobe, Acquia, CEMantica, CFN Insight, CloudCherry and Ecrion Engage, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Customer Journey Mapping Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Journey Mapping Software Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Customer Journey Mapping Software Market Segment Percentages, by Type, 2022 (%)
    Cloud Base
    Web Based
Global Customer Journey Mapping Software Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Customer Journey Mapping Software Market Segment Percentages, by Application, 2022 (%)
    Large Enterprises
    SMEs
Global Customer Journey Mapping Software Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Customer Journey Mapping Software Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Customer Journey Mapping Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Customer Journey Mapping Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    WebEngage
    Smaply Customer Experience Hub
    UXPressia
    Adobe
    Acquia
    CEMantica
    CFN Insight
    CloudCherry
    Ecrion Engage
    Kitewheel
    TandemSeven
    Mapovate
    Squeezely
    SuiteCX
    Touchpoint
Outline of Major Chapters:
Chapter 1: Introduces the definition of Customer Journey Mapping Software, market overview.
Chapter 2: Global Customer Journey Mapping Software market size in revenue.
Chapter 3: Detailed analysis of Customer Journey Mapping Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Customer Journey Mapping Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Customer Journey Mapping Software Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Customer Journey Mapping Software Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Customer Journey Mapping Software Overall Market Size
    2.1 Global Customer Journey Mapping Software Market Size: 2022 VS 2029
    2.2 Global Customer Journey Mapping Software Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Customer Journey Mapping Software Players in Global Market
    3.2 Top Global Customer Journey Mapping Software Companies Ranked by Revenue
    3.3 Global Customer Journey Mapping Software Revenue by Companies
    3.4 Top 3 and Top 5 Customer Journey Mapping Software Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Customer Journey Mapping Software Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Customer Journey Mapping Software Players in Global Market
        3.6.1 List of Global Tier 1 Customer Journey Mapping Software Companies
        3.6.2 List of Global Tier 2 and Tier 3 Customer Journey Mapping Software Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Customer Journey Mapping Software Market Size Markets, 2022 & 2029
        4.1.2 Cloud Base
        4.1.3 Web Based
    4.2 By Type - Global Customer Journey Mapping Software Revenue & Forecasts
        4.2.1 By Type - Global Customer Journey Mapping Software Revenue, 2018-2023
        4.2.2 By Type - Global Customer Journey Mapping Software Revenue, 2024-2029
        4.2.3 By Type - Global Customer Journey Mapping Software Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Customer Journey Mapping Software Market Size, 2022 & 2029
        5.1.2 Large Enterprises
        5.1.3 SMEs
    5.2 By Application - Global Customer Journey Mapping Software Revenue & Forecasts
        5.2.1 By Application - Global Customer Journey Mapping Software Revenue, 2018-2023
        5.2.2 By Application - Global Customer Journey Mapping Software Revenue, 2024-2029
        5.2.3 By Application - Global Customer Journey Mapping Software Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Customer Journey Mapping Software Market Size, 2022 & 2029
    6.2 By Region - Global Customer Journey Mapping Software Revenue & Forecasts
        6.2.1 By Region - Global Customer Journey Mapping Software Revenue, 2018-2023
        6.2.2 By Region - Global Customer Journey Mapping Software Revenue, 2024-2029
        6.2.3 By Region - Global Customer Journey Mapping Software Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Customer Journey Mapping Software Revenue, 2018-2029
        6.3.2 US Customer Journey Mapping Software Market Size, 2018-2029
        6.3.3 Canada Customer Journey Mapping Software Market Size, 2018-2029
        6.3.4 Mexico Customer Journey Mapping Software Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Customer Journey Mapping Software Revenue, 2018-2029
        6.4.2 Germany Customer Journey Mapping Software Market Size, 2018-2029
        6.4.3 France Customer Journey Mapping Software Market Size, 2018-2029
        6.4.4 U.K. Customer Journey Mapping Software Market Size, 2018-2029
        6.4.5 Italy Customer Journey Mapping Software Market Size, 2018-2029
        6.4.6 Russia Customer Journey Mapping Software Market Size, 2018-2029
        6.4.7 Nordic Countries Customer Journey Mapping Software Market Size, 2018-2029
        6.4.8 Benelux Customer Journey Mapping Software Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Customer Journey Mapping Software Revenue, 2018-2029
        6.5.2 China Customer Journey Mapping Software Market Size, 2018-2029
        6.5.3 Japan Customer Journey Mapping Software Market Size, 2018-2029
        6.5.4 South Korea Customer Journey Mapping Software Market Size, 2018-2029
        6.5.5 Southeast Asia Customer Journey Mapping Software Market Size, 2018-2029
        6.5.6 India Customer Journey Mapping Software Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Customer Journey Mapping Software Revenue, 2018-2029
        6.6.2 Brazil Customer Journey Mapping Software Market Size, 2018-2029
        6.6.3 Argentina Customer Journey Mapping Software Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Customer Journey Mapping Software Revenue, 2018-2029
        6.7.2 Turkey Customer Journey Mapping Software Market Size, 2018-2029
        6.7.3 Israel Customer Journey Mapping Software Market Size, 2018-2029
        6.7.4 Saudi Arabia Customer Journey Mapping Software Market Size, 2018-2029
        6.7.5 UAE Customer Journey Mapping Software Market Size, 2018-2029
7 Customer Journey Mapping Software Companies Profiles
    7.1 WebEngage
        7.1.1 WebEngage Company Summary
        7.1.2 WebEngage Business Overview
        7.1.3 WebEngage Customer Journey Mapping Software Major Product Offerings
        7.1.4 WebEngage Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.1.5 WebEngage Key News & Latest Developments
    7.2 Smaply Customer Experience Hub
        7.2.1 Smaply Customer Experience Hub Company Summary
        7.2.2 Smaply Customer Experience Hub Business Overview
        7.2.3 Smaply Customer Experience Hub Customer Journey Mapping Software Major Product Offerings
        7.2.4 Smaply Customer Experience Hub Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.2.5 Smaply Customer Experience Hub Key News & Latest Developments
    7.3 UXPressia
        7.3.1 UXPressia Company Summary
        7.3.2 UXPressia Business Overview
        7.3.3 UXPressia Customer Journey Mapping Software Major Product Offerings
        7.3.4 UXPressia Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.3.5 UXPressia Key News & Latest Developments
    7.4 Adobe
        7.4.1 Adobe Company Summary
        7.4.2 Adobe Business Overview
        7.4.3 Adobe Customer Journey Mapping Software Major Product Offerings
        7.4.4 Adobe Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.4.5 Adobe Key News & Latest Developments
    7.5 Acquia
        7.5.1 Acquia Company Summary
        7.5.2 Acquia Business Overview
        7.5.3 Acquia Customer Journey Mapping Software Major Product Offerings
        7.5.4 Acquia Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.5.5 Acquia Key News & Latest Developments
    7.6 CEMantica
        7.6.1 CEMantica Company Summary
        7.6.2 CEMantica Business Overview
        7.6.3 CEMantica Customer Journey Mapping Software Major Product Offerings
        7.6.4 CEMantica Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.6.5 CEMantica Key News & Latest Developments
    7.7 CFN Insight
        7.7.1 CFN Insight Company Summary
        7.7.2 CFN Insight Business Overview
        7.7.3 CFN Insight Customer Journey Mapping Software Major Product Offerings
        7.7.4 CFN Insight Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.7.5 CFN Insight Key News & Latest Developments
    7.8 CloudCherry
        7.8.1 CloudCherry Company Summary
        7.8.2 CloudCherry Business Overview
        7.8.3 CloudCherry Customer Journey Mapping Software Major Product Offerings
        7.8.4 CloudCherry Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.8.5 CloudCherry Key News & Latest Developments
    7.9 Ecrion Engage
        7.9.1 Ecrion Engage Company Summary
        7.9.2 Ecrion Engage Business Overview
        7.9.3 Ecrion Engage Customer Journey Mapping Software Major Product Offerings
        7.9.4 Ecrion Engage Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.9.5 Ecrion Engage Key News & Latest Developments
    7.10 Kitewheel
        7.10.1 Kitewheel Company Summary
        7.10.2 Kitewheel Business Overview
        7.10.3 Kitewheel Customer Journey Mapping Software Major Product Offerings
        7.10.4 Kitewheel Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.10.5 Kitewheel Key News & Latest Developments
    7.11 TandemSeven
        7.11.1 TandemSeven Company Summary
        7.11.2 TandemSeven Business Overview
        7.11.3 TandemSeven Customer Journey Mapping Software Major Product Offerings
        7.11.4 TandemSeven Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.11.5 TandemSeven Key News & Latest Developments
    7.12 Mapovate
        7.12.1 Mapovate Company Summary
        7.12.2 Mapovate Business Overview
        7.12.3 Mapovate Customer Journey Mapping Software Major Product Offerings
        7.12.4 Mapovate Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.12.5 Mapovate Key News & Latest Developments
    7.13 Squeezely
        7.13.1 Squeezely Company Summary
        7.13.2 Squeezely Business Overview
        7.13.3 Squeezely Customer Journey Mapping Software Major Product Offerings
        7.13.4 Squeezely Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.13.5 Squeezely Key News & Latest Developments
    7.14 SuiteCX
        7.14.1 SuiteCX Company Summary
        7.14.2 SuiteCX Business Overview
        7.14.3 SuiteCX Customer Journey Mapping Software Major Product Offerings
        7.14.4 SuiteCX Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.14.5 SuiteCX Key News & Latest Developments
    7.15 Touchpoint
        7.15.1 Touchpoint Company Summary
        7.15.2 Touchpoint Business Overview
        7.15.3 Touchpoint Customer Journey Mapping Software Major Product Offerings
        7.15.4 Touchpoint Customer Journey Mapping Software Revenue in Global Market (2018-2023)
        7.15.5 Touchpoint Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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Customer Journey Mapping Software Market, Global Outlook and Forecast 2023-2029

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