Customer Review Management Software Market, Global Outlook and Forecast 2023-2029

Report ID: MMG48283 | Category: Service & Software | Pages: 110 | Format: PDF | Published Date: February 21,2023

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Report Description
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Report Summary

Customer Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.
This report aims to provide a comprehensive presentation of the global market for Customer Review Management Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Customer Review Management Software. This report contains market size and forecasts of Customer Review Management Software in global, including the following market information:
Global Customer Review Management Software Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Customer Review Management Software market was valued at US$ 281 million in 2022 and is projected to reach US$ 761.7 million by 2029, at a CAGR of 15.3% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
Global top five manufacturers of Customer Review Management Software occupied for a share about 40 percent, key players are Thryv, Sprinklr, Podium, Trustpilot and Yotpo, etc. United States is the largest market of Customer Review Management Software, has a share over 60%, followed by Europe and Asia-Pacific.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Customer Review Management Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Customer Review Management Software Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Customer Review Management Software Market Segment Percentages, by Type, 2022 (%)
    Cloud Based
    On-primeses
Global Customer Review Management Software Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Customer Review Management Software Market Segment Percentages, by Application, 2022 (%)
    Large Enterprises
    SMEs
Global Customer Review Management Software Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Customer Review Management Software Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Customer Review Management Software revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Customer Review Management Software revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    Thryv
    Sprinklr
    Podium
    Trustpilot
    Weave
    Birdeye
    Yotpo
    SpotOn
    SOCi
    Vendasta
    Kenect
    Chatmeter
    PinMeTo
    ReviewTrackers
    BrightLocal
    Broadly
    AiTrillion
    Merchant Centric
    NiceJob
    Gominga
    Opinew
    Grade.us
Outline of Major Chapters:
Chapter 1: Introduces the definition of Customer Review Management Software, market overview.
Chapter 2: Global Customer Review Management Software market size in revenue.
Chapter 3: Detailed analysis of Customer Review Management Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Customer Review Management Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Customer Review Management Software Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Customer Review Management Software Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Customer Review Management Software Overall Market Size
    2.1 Global Customer Review Management Software Market Size: 2022 VS 2029
    2.2 Global Customer Review Management Software Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Customer Review Management Software Players in Global Market
    3.2 Top Global Customer Review Management Software Companies Ranked by Revenue
    3.3 Global Customer Review Management Software Revenue by Companies
    3.4 Top 3 and Top 5 Customer Review Management Software Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Customer Review Management Software Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Customer Review Management Software Players in Global Market
        3.6.1 List of Global Tier 1 Customer Review Management Software Companies
        3.6.2 List of Global Tier 2 and Tier 3 Customer Review Management Software Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Customer Review Management Software Market Size Markets, 2022 & 2029
        4.1.2 Cloud Based
        4.1.3 On-primeses
    4.2 By Type - Global Customer Review Management Software Revenue & Forecasts
        4.2.1 By Type - Global Customer Review Management Software Revenue, 2018-2023
        4.2.2 By Type - Global Customer Review Management Software Revenue, 2024-2029
        4.2.3 By Type - Global Customer Review Management Software Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Customer Review Management Software Market Size, 2022 & 2029
        5.1.2 Large Enterprises
        5.1.3 SMEs
    5.2 By Application - Global Customer Review Management Software Revenue & Forecasts
        5.2.1 By Application - Global Customer Review Management Software Revenue, 2018-2023
        5.2.2 By Application - Global Customer Review Management Software Revenue, 2024-2029
        5.2.3 By Application - Global Customer Review Management Software Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Customer Review Management Software Market Size, 2022 & 2029
    6.2 By Region - Global Customer Review Management Software Revenue & Forecasts
        6.2.1 By Region - Global Customer Review Management Software Revenue, 2018-2023
        6.2.2 By Region - Global Customer Review Management Software Revenue, 2024-2029
        6.2.3 By Region - Global Customer Review Management Software Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Customer Review Management Software Revenue, 2018-2029
        6.3.2 US Customer Review Management Software Market Size, 2018-2029
        6.3.3 Canada Customer Review Management Software Market Size, 2018-2029
        6.3.4 Mexico Customer Review Management Software Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Customer Review Management Software Revenue, 2018-2029
        6.4.2 Germany Customer Review Management Software Market Size, 2018-2029
        6.4.3 France Customer Review Management Software Market Size, 2018-2029
        6.4.4 U.K. Customer Review Management Software Market Size, 2018-2029
        6.4.5 Italy Customer Review Management Software Market Size, 2018-2029
        6.4.6 Russia Customer Review Management Software Market Size, 2018-2029
        6.4.7 Nordic Countries Customer Review Management Software Market Size, 2018-2029
        6.4.8 Benelux Customer Review Management Software Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Customer Review Management Software Revenue, 2018-2029
        6.5.2 China Customer Review Management Software Market Size, 2018-2029
        6.5.3 Japan Customer Review Management Software Market Size, 2018-2029
        6.5.4 South Korea Customer Review Management Software Market Size, 2018-2029
        6.5.5 Southeast Asia Customer Review Management Software Market Size, 2018-2029
        6.5.6 India Customer Review Management Software Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Customer Review Management Software Revenue, 2018-2029
        6.6.2 Brazil Customer Review Management Software Market Size, 2018-2029
        6.6.3 Argentina Customer Review Management Software Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Customer Review Management Software Revenue, 2018-2029
        6.7.2 Turkey Customer Review Management Software Market Size, 2018-2029
        6.7.3 Israel Customer Review Management Software Market Size, 2018-2029
        6.7.4 Saudi Arabia Customer Review Management Software Market Size, 2018-2029
        6.7.5 UAE Customer Review Management Software Market Size, 2018-2029
7 Customer Review Management Software Companies Profiles
    7.1 Thryv
        7.1.1 Thryv Company Summary
        7.1.2 Thryv Business Overview
        7.1.3 Thryv Customer Review Management Software Major Product Offerings
        7.1.4 Thryv Customer Review Management Software Revenue in Global Market (2018-2023)
        7.1.5 Thryv Key News & Latest Developments
    7.2 Sprinklr
        7.2.1 Sprinklr Company Summary
        7.2.2 Sprinklr Business Overview
        7.2.3 Sprinklr Customer Review Management Software Major Product Offerings
        7.2.4 Sprinklr Customer Review Management Software Revenue in Global Market (2018-2023)
        7.2.5 Sprinklr Key News & Latest Developments
    7.3 Podium
        7.3.1 Podium Company Summary
        7.3.2 Podium Business Overview
        7.3.3 Podium Customer Review Management Software Major Product Offerings
        7.3.4 Podium Customer Review Management Software Revenue in Global Market (2018-2023)
        7.3.5 Podium Key News & Latest Developments
    7.4 Trustpilot
        7.4.1 Trustpilot Company Summary
        7.4.2 Trustpilot Business Overview
        7.4.3 Trustpilot Customer Review Management Software Major Product Offerings
        7.4.4 Trustpilot Customer Review Management Software Revenue in Global Market (2018-2023)
        7.4.5 Trustpilot Key News & Latest Developments
    7.5 Weave
        7.5.1 Weave Company Summary
        7.5.2 Weave Business Overview
        7.5.3 Weave Customer Review Management Software Major Product Offerings
        7.5.4 Weave Customer Review Management Software Revenue in Global Market (2018-2023)
        7.5.5 Weave Key News & Latest Developments
    7.6 Birdeye
        7.6.1 Birdeye Company Summary
        7.6.2 Birdeye Business Overview
        7.6.3 Birdeye Customer Review Management Software Major Product Offerings
        7.6.4 Birdeye Customer Review Management Software Revenue in Global Market (2018-2023)
        7.6.5 Birdeye Key News & Latest Developments
    7.7 Yotpo
        7.7.1 Yotpo Company Summary
        7.7.2 Yotpo Business Overview
        7.7.3 Yotpo Customer Review Management Software Major Product Offerings
        7.7.4 Yotpo Customer Review Management Software Revenue in Global Market (2018-2023)
        7.7.5 Yotpo Key News & Latest Developments
    7.8 SpotOn
        7.8.1 SpotOn Company Summary
        7.8.2 SpotOn Business Overview
        7.8.3 SpotOn Customer Review Management Software Major Product Offerings
        7.8.4 SpotOn Customer Review Management Software Revenue in Global Market (2018-2023)
        7.8.5 SpotOn Key News & Latest Developments
    7.9 SOCi
        7.9.1 SOCi Company Summary
        7.9.2 SOCi Business Overview
        7.9.3 SOCi Customer Review Management Software Major Product Offerings
        7.9.4 SOCi Customer Review Management Software Revenue in Global Market (2018-2023)
        7.9.5 SOCi Key News & Latest Developments
    7.10 Vendasta
        7.10.1 Vendasta Company Summary
        7.10.2 Vendasta Business Overview
        7.10.3 Vendasta Customer Review Management Software Major Product Offerings
        7.10.4 Vendasta Customer Review Management Software Revenue in Global Market (2018-2023)
        7.10.5 Vendasta Key News & Latest Developments
    7.11 Kenect
        7.11.1 Kenect Company Summary
        7.11.2 Kenect Business Overview
        7.11.3 Kenect Customer Review Management Software Major Product Offerings
        7.11.4 Kenect Customer Review Management Software Revenue in Global Market (2018-2023)
        7.11.5 Kenect Key News & Latest Developments
    7.12 Chatmeter
        7.12.1 Chatmeter Company Summary
        7.12.2 Chatmeter Business Overview
        7.12.3 Chatmeter Customer Review Management Software Major Product Offerings
        7.12.4 Chatmeter Customer Review Management Software Revenue in Global Market (2018-2023)
        7.12.5 Chatmeter Key News & Latest Developments
    7.13 PinMeTo
        7.13.1 PinMeTo Company Summary
        7.13.2 PinMeTo Business Overview
        7.13.3 PinMeTo Customer Review Management Software Major Product Offerings
        7.13.4 PinMeTo Customer Review Management Software Revenue in Global Market (2018-2023)
        7.13.5 PinMeTo Key News & Latest Developments
    7.14 ReviewTrackers
        7.14.1 ReviewTrackers Company Summary
        7.14.2 ReviewTrackers Business Overview
        7.14.3 ReviewTrackers Customer Review Management Software Major Product Offerings
        7.14.4 ReviewTrackers Customer Review Management Software Revenue in Global Market (2018-2023)
        7.14.5 ReviewTrackers Key News & Latest Developments
    7.15 BrightLocal
        7.15.1 BrightLocal Company Summary
        7.15.2 BrightLocal Business Overview
        7.15.3 BrightLocal Customer Review Management Software Major Product Offerings
        7.15.4 BrightLocal Customer Review Management Software Revenue in Global Market (2018-2023)
        7.15.5 BrightLocal Key News & Latest Developments
    7.16 Broadly
        7.16.1 Broadly Company Summary
        7.16.2 Broadly Business Overview
        7.16.3 Broadly Customer Review Management Software Major Product Offerings
        7.16.4 Broadly Customer Review Management Software Revenue in Global Market (2018-2023)
        7.16.5 Broadly Key News & Latest Developments
    7.17 AiTrillion
        7.17.1 AiTrillion Company Summary
        7.17.2 AiTrillion Business Overview
        7.17.3 AiTrillion Customer Review Management Software Major Product Offerings
        7.17.4 AiTrillion Customer Review Management Software Revenue in Global Market (2018-2023)
        7.17.5 AiTrillion Key News & Latest Developments
    7.18 Merchant Centric
        7.18.1 Merchant Centric Company Summary
        7.18.2 Merchant Centric Business Overview
        7.18.3 Merchant Centric Customer Review Management Software Major Product Offerings
        7.18.4 Merchant Centric Customer Review Management Software Revenue in Global Market (2018-2023)
        7.18.5 Merchant Centric Key News & Latest Developments
    7.19 NiceJob
        7.19.1 NiceJob Company Summary
        7.19.2 NiceJob Business Overview
        7.19.3 NiceJob Customer Review Management Software Major Product Offerings
        7.19.4 NiceJob Customer Review Management Software Revenue in Global Market (2018-2023)
        7.19.5 NiceJob Key News & Latest Developments
    7.20 Gominga
        7.20.1 Gominga Company Summary
        7.20.2 Gominga Business Overview
        7.20.3 Gominga Customer Review Management Software Major Product Offerings
        7.20.4 Gominga Customer Review Management Software Revenue in Global Market (2018-2023)
        7.20.5 Gominga Key News & Latest Developments
    7.21 Opinew
        7.21.1 Opinew Company Summary
        7.21.2 Opinew Business Overview
        7.21.3 Opinew Customer Review Management Software Major Product Offerings
        7.21.4 Opinew Customer Review Management Software Revenue in Global Market (2018-2023)
        7.21.5 Opinew Key News & Latest Developments
    7.22 Grade.us
        7.22.1 Grade.us Company Summary
        7.22.2 Grade.us Business Overview
        7.22.3 Grade.us Customer Review Management Software Major Product Offerings
        7.22.4 Grade.us Customer Review Management Software Revenue in Global Market (2018-2023)
        7.22.5 Grade.us Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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Customer Review Management Software Market, Global Outlook and Forecast 2023-2029

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