Global BPO Business Analytics Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Report ID: GIR-BS-6342 | Category: Service & Software | Pages: 123 | Format: PDF | Published Date: April 17,2023

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Report Summary

BPO (business process outsourcing) is to outsource a special business process to a third-party service provider. BPO (business process outsourcing) provides a series of flexible services and options for redesigning, managing and running specific business functions. In the past, business process outsourcing was considered as a way to reduce labor costs by transferring it operations to low-cost markets. Modern BPOs look for the most appropriate infrastructure and skills from all over the world to design, build and run processes to help optimize the strategic results that enterprises want to achieve for their customers. BPO was originally related to manufacturing, but now it is adopted by other industries such as finance.

The adoption of systems such as ERP, CRM, SCM, and SFA by enterprises and the industrial Internet revolution have led to the generation of large volumes of data. Moreover, with the increased adoption of big data, the use of business analytics has also surged with a greater need to understand data. Data analytics tools and technologies help derive powerful insights and make efficient use of big data. This helps organizations make strategic decisions based on actionable insights for their business activities.
According to our (Global Info Research) latest study, the global BPO Business Analytics market size was valued at USD 29230 million in 2022 and is forecast to a readjusted size of USD 70490 million by 2029 with a CAGR of 13.4% during review period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The major players in global BPO Business Analytics market include Accenture, Cognizant, Genpact, IBM, etc. The top 4 players occupy about 50% shares of the global market. North America and Europe are main markets, they occupy about 70% of the global market. HR is the main type, with a share about 20%. BFSI is the main application, which holds a share about 25%.
This report is a detailed and comprehensive analysis for global BPO Business Analytics market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2023, are provided.
Key Features:
Global BPO Business Analytics market size and forecasts, in consumption value ($ Million), 2018-2029
Global BPO Business Analytics market size and forecasts by region and country, in consumption value ($ Million), 2018-2029
Global BPO Business Analytics market size and forecasts, by Type and by Application, in consumption value ($ Million), 2018-2029
Global BPO Business Analytics market shares of main players, in revenue ($ Million), 2018-2023
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for BPO Business Analytics
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global BPO Business Analytics market based on the following parameters - company overview, production, value, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Accenture, Cognizant, Genpact, IBM and TCS, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.
Market segmentation
BPO Business Analytics market is split by Type and by Application. For the period 2018-2029, the growth among segments provide accurate calculations and forecasts for consumption value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
HR
procurement
Sales & Marketing
Logistics
Training
Product Engineering
F & A
Customer Care
Market segment by Application
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others
Market segment by players, this report covers
Accenture
Cognizant
Genpact
IBM
TCS
Tech Mahindra
Capgemini
Wipro
EXL
NTT DATA(Dell)
WNS Global
Concentrix
Infosys
Mu Sigma
StarTe
95TELEWEB INFORMATION
CDG
CPI Data Services
Huatuo
Sunyard System Engineering
transcosmos inc.
BEYONDSOFT
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe BPO Business Analytics product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of BPO Business Analytics, with revenue, gross margin and global market share of BPO Business Analytics from 2018 to 2023.
Chapter 3, the BPO Business Analytics competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2018 to 2029.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2018 to 2023.and BPO Business Analytics market forecast, by regions, type and application, with consumption value, from 2024 to 2029.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis, and Influence of COVID-19 and Russia-Ukraine War
Chapter 12, the key raw materials and key suppliers, and industry chain of BPO Business Analytics.
Chapter 13, to describe BPO Business Analytics research findings and conclusion.

1 Market Overview
    1.1 Product Overview and Scope of BPO Business Analytics
    1.2 Market Estimation Caveats and Base Year
    1.3 Classification of BPO Business Analytics by Type
        1.3.1 Overview: Global BPO Business Analytics Market Size by Type: 2018 Versus 2022 Versus 2029
        1.3.2 Global BPO Business Analytics Consumption Value Market Share by Type in 2022
        1.3.3 HR
        1.3.4 procurement
        1.3.5 Sales & Marketing
        1.3.6 Logistics
        1.3.7 Training
        1.3.8 Product Engineering
        1.3.9 F & A
        1.3.10 Customer Care
    1.4 Global BPO Business Analytics Market by Application
        1.4.1 Overview: Global BPO Business Analytics Market Size by Application: 2018 Versus 2022 Versus 2029
        1.4.2 BFSI
        1.4.3 Manufacturing
        1.4.4 Healthcare
        1.4.5 Retail
        1.4.6 Telecom
        1.4.7 Others
    1.5 Global BPO Business Analytics Market Size & Forecast
    1.6 Global BPO Business Analytics Market Size and Forecast by Region
        1.6.1 Global BPO Business Analytics Market Size by Region: 2018 VS 2022 VS 2029
        1.6.2 Global BPO Business Analytics Market Size by Region, (2018-2029)
        1.6.3 North America BPO Business Analytics Market Size and Prospect (2018-2029)
        1.6.4 Europe BPO Business Analytics Market Size and Prospect (2018-2029)
        1.6.5 Asia-Pacific BPO Business Analytics Market Size and Prospect (2018-2029)
        1.6.6 South America BPO Business Analytics Market Size and Prospect (2018-2029)
        1.6.7 Middle East and Africa BPO Business Analytics Market Size and Prospect (2018-2029)
2 Company Profiles
    2.1 Accenture
        2.1.1 Accenture Details
        2.1.2 Accenture Major Business
        2.1.3 Accenture BPO Business Analytics Product and Solutions
        2.1.4 Accenture BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.1.5 Accenture Recent Developments and Future Plans
    2.2 Cognizant
        2.2.1 Cognizant Details
        2.2.2 Cognizant Major Business
        2.2.3 Cognizant BPO Business Analytics Product and Solutions
        2.2.4 Cognizant BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.2.5 Cognizant Recent Developments and Future Plans
    2.3 Genpact
        2.3.1 Genpact Details
        2.3.2 Genpact Major Business
        2.3.3 Genpact BPO Business Analytics Product and Solutions
        2.3.4 Genpact BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.3.5 Genpact Recent Developments and Future Plans
    2.4 IBM
        2.4.1 IBM Details
        2.4.2 IBM Major Business
        2.4.3 IBM BPO Business Analytics Product and Solutions
        2.4.4 IBM BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.4.5 IBM Recent Developments and Future Plans
    2.5 TCS
        2.5.1 TCS Details
        2.5.2 TCS Major Business
        2.5.3 TCS BPO Business Analytics Product and Solutions
        2.5.4 TCS BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.5.5 TCS Recent Developments and Future Plans
    2.6 Tech Mahindra
        2.6.1 Tech Mahindra Details
        2.6.2 Tech Mahindra Major Business
        2.6.3 Tech Mahindra BPO Business Analytics Product and Solutions
        2.6.4 Tech Mahindra BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.6.5 Tech Mahindra Recent Developments and Future Plans
    2.7 Capgemini
        2.7.1 Capgemini Details
        2.7.2 Capgemini Major Business
        2.7.3 Capgemini BPO Business Analytics Product and Solutions
        2.7.4 Capgemini BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.7.5 Capgemini Recent Developments and Future Plans
    2.8 Wipro
        2.8.1 Wipro Details
        2.8.2 Wipro Major Business
        2.8.3 Wipro BPO Business Analytics Product and Solutions
        2.8.4 Wipro BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.8.5 Wipro Recent Developments and Future Plans
    2.9 EXL
        2.9.1 EXL Details
        2.9.2 EXL Major Business
        2.9.3 EXL BPO Business Analytics Product and Solutions
        2.9.4 EXL BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.9.5 EXL Recent Developments and Future Plans
    2.10 NTT DATA(Dell) 
        2.10.1 NTT DATA(Dell) Details
        2.10.2 NTT DATA(Dell) Major Business
        2.10.3 NTT DATA(Dell) BPO Business Analytics Product and Solutions
        2.10.4 NTT DATA(Dell) BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.10.5 NTT DATA(Dell) Recent Developments and Future Plans
    2.11 WNS Global
        2.11.1 WNS Global Details
        2.11.2 WNS Global Major Business
        2.11.3 WNS Global BPO Business Analytics Product and Solutions
        2.11.4 WNS Global BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.11.5 WNS Global Recent Developments and Future Plans
    2.12 Concentrix
        2.12.1 Concentrix Details
        2.12.2 Concentrix Major Business
        2.12.3 Concentrix BPO Business Analytics Product and Solutions
        2.12.4 Concentrix BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.12.5 Concentrix Recent Developments and Future Plans
    2.13 Infosys
        2.13.1 Infosys Details
        2.13.2 Infosys Major Business
        2.13.3 Infosys BPO Business Analytics Product and Solutions
        2.13.4 Infosys BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.13.5 Infosys Recent Developments and Future Plans
    2.14 Mu Sigma
        2.14.1 Mu Sigma Details
        2.14.2 Mu Sigma Major Business
        2.14.3 Mu Sigma BPO Business Analytics Product and Solutions
        2.14.4 Mu Sigma BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.14.5 Mu Sigma Recent Developments and Future Plans
    2.15 StarTe
        2.15.1 StarTe Details
        2.15.2 StarTe Major Business
        2.15.3 StarTe BPO Business Analytics Product and Solutions
        2.15.4 StarTe BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.15.5 StarTe Recent Developments and Future Plans
    2.16 95TELEWEB INFORMATION
        2.16.1 95TELEWEB INFORMATION Details
        2.16.2 95TELEWEB INFORMATION Major Business
        2.16.3 95TELEWEB INFORMATION BPO Business Analytics Product and Solutions
        2.16.4 95TELEWEB INFORMATION BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.16.5 95TELEWEB INFORMATION Recent Developments and Future Plans
    2.17 CDG
        2.17.1 CDG Details
        2.17.2 CDG Major Business
        2.17.3 CDG BPO Business Analytics Product and Solutions
        2.17.4 CDG BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.17.5 CDG Recent Developments and Future Plans
    2.18 CPI Data Services
        2.18.1 CPI Data Services Details
        2.18.2 CPI Data Services Major Business
        2.18.3 CPI Data Services BPO Business Analytics Product and Solutions
        2.18.4 CPI Data Services BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.18.5 CPI Data Services Recent Developments and Future Plans
    2.19 Huatuo
        2.19.1 Huatuo Details
        2.19.2 Huatuo Major Business
        2.19.3 Huatuo BPO Business Analytics Product and Solutions
        2.19.4 Huatuo BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.19.5 Huatuo Recent Developments and Future Plans
    2.20 Sunyard System Engineering
        2.20.1 Sunyard System Engineering Details
        2.20.2 Sunyard System Engineering Major Business
        2.20.3 Sunyard System Engineering BPO Business Analytics Product and Solutions
        2.20.4 Sunyard System Engineering BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.20.5 Sunyard System Engineering Recent Developments and Future Plans
    2.21 transcosmos inc.
        2.21.1 transcosmos inc. Details
        2.21.2 transcosmos inc. Major Business
        2.21.3 transcosmos inc. BPO Business Analytics Product and Solutions
        2.21.4 transcosmos inc. BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.21.5 transcosmos inc. Recent Developments and Future Plans
    2.22 BEYONDSOFT
        2.22.1 BEYONDSOFT Details
        2.22.2 BEYONDSOFT Major Business
        2.22.3 BEYONDSOFT BPO Business Analytics Product and Solutions
        2.22.4 BEYONDSOFT BPO Business Analytics Revenue, Gross Margin and Market Share (2018-2023)
        2.22.5 BEYONDSOFT Recent Developments and Future Plans
3 Market Competition, by Players
    3.1 Global BPO Business Analytics Revenue and Share by Players (2018-2023)
    3.2 Market Share Analysis (2022)
        3.2.1 Market Share of BPO Business Analytics by Company Revenue
        3.2.2 Top 3 BPO Business Analytics Players Market Share in 2022
        3.2.3 Top 6 BPO Business Analytics Players Market Share in 2022
    3.3 BPO Business Analytics Market: Overall Company Footprint Analysis
        3.3.1 BPO Business Analytics Market: Region Footprint
        3.3.2 BPO Business Analytics Market: Company Product Type Footprint
        3.3.3 BPO Business Analytics Market: Company Product Application Footprint
    3.4 New Market Entrants and Barriers to Market Entry
    3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
    4.1 Global BPO Business Analytics Consumption Value and Market Share by Type (2018-2023)
    4.2 Global BPO Business Analytics Market Forecast by Type (2024-2029)
5 Market Size Segment by Application
    5.1 Global BPO Business Analytics Consumption Value Market Share by Application (2018-2023)
    5.2 Global BPO Business Analytics Market Forecast by Application (2024-2029)
6 North America
    6.1 North America BPO Business Analytics Consumption Value by Type (2018-2029)
    6.2 North America BPO Business Analytics Consumption Value by Application (2018-2029)
    6.3 North America BPO Business Analytics Market Size by Country
        6.3.1 North America BPO Business Analytics Consumption Value by Country (2018-2029)
        6.3.2 United States BPO Business Analytics Market Size and Forecast (2018-2029)
        6.3.3 Canada BPO Business Analytics Market Size and Forecast (2018-2029)
        6.3.4 Mexico BPO Business Analytics Market Size and Forecast (2018-2029)
7 Europe
    7.1 Europe BPO Business Analytics Consumption Value by Type (2018-2029)
    7.2 Europe BPO Business Analytics Consumption Value by Application (2018-2029)
    7.3 Europe BPO Business Analytics Market Size by Country
        7.3.1 Europe BPO Business Analytics Consumption Value by Country (2018-2029)
        7.3.2 Germany BPO Business Analytics Market Size and Forecast (2018-2029)
        7.3.3 France BPO Business Analytics Market Size and Forecast (2018-2029)
        7.3.4 United Kingdom BPO Business Analytics Market Size and Forecast (2018-2029)
        7.3.5 Russia BPO Business Analytics Market Size and Forecast (2018-2029)
        7.3.6 Italy BPO Business Analytics Market Size and Forecast (2018-2029)
8 Asia-Pacific
    8.1 Asia-Pacific BPO Business Analytics Consumption Value by Type (2018-2029)
    8.2 Asia-Pacific BPO Business Analytics Consumption Value by Application (2018-2029)
    8.3 Asia-Pacific BPO Business Analytics Market Size by Region
        8.3.1 Asia-Pacific BPO Business Analytics Consumption Value by Region (2018-2029)
        8.3.2 China BPO Business Analytics Market Size and Forecast (2018-2029)
        8.3.3 Japan BPO Business Analytics Market Size and Forecast (2018-2029)
        8.3.4 South Korea BPO Business Analytics Market Size and Forecast (2018-2029)
        8.3.5 India BPO Business Analytics Market Size and Forecast (2018-2029)
        8.3.6 Southeast Asia BPO Business Analytics Market Size and Forecast (2018-2029)
        8.3.7 Australia BPO Business Analytics Market Size and Forecast (2018-2029)
9 South America
    9.1 South America BPO Business Analytics Consumption Value by Type (2018-2029)
    9.2 South America BPO Business Analytics Consumption Value by Application (2018-2029)
    9.3 South America BPO Business Analytics Market Size by Country
        9.3.1 South America BPO Business Analytics Consumption Value by Country (2018-2029)
        9.3.2 Brazil BPO Business Analytics Market Size and Forecast (2018-2029)
        9.3.3 Argentina BPO Business Analytics Market Size and Forecast (2018-2029)
10 Middle East & Africa
    10.1 Middle East & Africa BPO Business Analytics Consumption Value by Type (2018-2029)
    10.2 Middle East & Africa BPO Business Analytics Consumption Value by Application (2018-2029)
    10.3 Middle East & Africa BPO Business Analytics Market Size by Country
        10.3.1 Middle East & Africa BPO Business Analytics Consumption Value by Country (2018-2029)
        10.3.2 Turkey BPO Business Analytics Market Size and Forecast (2018-2029)
        10.3.3 Saudi Arabia BPO Business Analytics Market Size and Forecast (2018-2029)
        10.3.4 UAE BPO Business Analytics Market Size and Forecast (2018-2029)
11 Market Dynamics
    11.1 BPO Business Analytics Market Drivers
    11.2 BPO Business Analytics Market Restraints
    11.3 BPO Business Analytics Trends Analysis
    11.4 Porters Five Forces Analysis
        11.4.1 Threat of New Entrants
        11.4.2 Bargaining Power of Suppliers
        11.4.3 Bargaining Power of Buyers
        11.4.4 Threat of Substitutes
        11.4.5 Competitive Rivalry
    11.5 Influence of COVID-19 and Russia-Ukraine War
        11.5.1 Influence of COVID-19
        11.5.2 Influence of Russia-Ukraine War
12 Industry Chain Analysis
    12.1 BPO Business Analytics Industry Chain
    12.2 BPO Business Analytics Upstream Analysis
    12.3 BPO Business Analytics Midstream Analysis
    12.4 BPO Business Analytics Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
    14.1 Methodology
    14.2 Research Process and Data Source
    14.3 Disclaimer

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Global BPO Business Analytics Market 2023 by Company, Regions, Type and Application, Forecast to 2029

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