Global Conversation Intelligence (CI) Market 2023 by Company, Regions, Type and Application, Forecast to 2029

Report ID: GIR2212270055 | Category: Service & Software | Pages: 114 | Format: PDF | Published Date: February 03,2023

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Report Summary

Conversation intelligence software records, transcribes, and analyzes customer and prospect conversations. This allows sales reps, account managers, and customer success managers to gain deeper visibility into the overall health of the deal/account and identify the best next steps.
According to our (Global Info Research) latest study, the global Conversation Intelligence (CI) market size was valued at USD million in 2022 and is forecast to a readjusted size of USD million by 2029 with a CAGR of % during review period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
This report is a detailed and comprehensive analysis for global Conversation Intelligence (CI) market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2023, are provided.
Key Features:
Global Conversation Intelligence (CI) market size and forecasts, in consumption value ($ Million), 2018-2029
Global Conversation Intelligence (CI) market size and forecasts by region and country, in consumption value ($ Million), 2018-2029
Global Conversation Intelligence (CI) market size and forecasts, by Type and by Application, in consumption value ($ Million), 2018-2029
Global Conversation Intelligence (CI) market shares of main players, in revenue ($ Million), 2018-2023
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Conversation Intelligence (CI)
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Conversation Intelligence (CI) market based on the following parameters - company overview, production, value, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Chorus.ai, Gong, Salesloft, HubSpot Sales Hub and Mindtickle, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.
Market segmentation
Conversation Intelligence (CI) market is split by Type and by Application. For the period 2018-2029, the growth among segments provide accurate calculations and forecasts for consumption value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
    On-premise
    Cloud-based
Market segment by Application
    SMEs
    Large Enterprises
Market segment by players, this report covers
    Chorus.ai
    Gong
    Salesloft
    HubSpot Sales Hub
    Mindtickle
    Outreach
    Salesken
    Revenue.io
    CallRail
    Balto
    Enthu.AI
    Jiminny
    Voyc
    Chorus
    Observe.ai
    ExecVision
    CallMiner
    Avoma
    Refract
Market segment by regions, regional analysis covers
    North America (United States, Canada, and Mexico)
    Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
    Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
    South America (Brazil, Argentina and Rest of South America)
    Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Conversation Intelligence (CI) product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Conversation Intelligence (CI), with revenue, gross margin and global market share of Conversation Intelligence (CI) from 2018 to 2023.
Chapter 3, the Conversation Intelligence (CI) competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2018 to 2029.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2018 to 2023.and Conversation Intelligence (CI) market forecast, by regions, type and application, with consumption value, from 2024 to 2029.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis, and Influence of COVID-19 and Russia-Ukraine War
Chapter 12, the key raw materials and key suppliers, and industry chain of Conversation Intelligence (CI).
Chapter 13, to describe Conversation Intelligence (CI) research findings and conclusion.

1 Market Overview
    1.1 Product Overview and Scope of Conversation Intelligence (CI)
    1.2 Market Estimation Caveats and Base Year
    1.3 Classification of Conversation Intelligence (CI) by Type
        1.3.1 Overview: Global Conversation Intelligence (CI) Market Size by Type: 2018 Versus 2022 Versus 2029
        1.3.2 Global Conversation Intelligence (CI) Consumption Value Market Share by Type in 2022
        1.3.3 On-premise
        1.3.4 Cloud-based
    1.4 Global Conversation Intelligence (CI) Market by Application
        1.4.1 Overview: Global Conversation Intelligence (CI) Market Size by Application: 2018 Versus 2022 Versus 2029
        1.4.2 SMEs
        1.4.3 Large Enterprises
    1.5 Global Conversation Intelligence (CI) Market Size & Forecast
    1.6 Global Conversation Intelligence (CI) Market Size and Forecast by Region
        1.6.1 Global Conversation Intelligence (CI) Market Size by Region: 2018 VS 2022 VS 2029
        1.6.2 Global Conversation Intelligence (CI) Market Size by Region, (2018-2029)
        1.6.3 North America Conversation Intelligence (CI) Market Size and Prospect (2018-2029)
        1.6.4 Europe Conversation Intelligence (CI) Market Size and Prospect (2018-2029)
        1.6.5 Asia-Pacific Conversation Intelligence (CI) Market Size and Prospect (2018-2029)
        1.6.6 South America Conversation Intelligence (CI) Market Size and Prospect (2018-2029)
        1.6.7 Middle East and Africa Conversation Intelligence (CI) Market Size and Prospect (2018-2029)
2 Company Profiles
    2.1 Chorus.ai
        2.1.1 Chorus.ai Details
        2.1.2 Chorus.ai Major Business
        2.1.3 Chorus.ai Conversation Intelligence (CI) Product and Solutions
        2.1.4 Chorus.ai Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.1.5 Chorus.ai Recent Developments and Future Plans
    2.2 Gong
        2.2.1 Gong Details
        2.2.2 Gong Major Business
        2.2.3 Gong Conversation Intelligence (CI) Product and Solutions
        2.2.4 Gong Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.2.5 Gong Recent Developments and Future Plans
    2.3 Salesloft
        2.3.1 Salesloft Details
        2.3.2 Salesloft Major Business
        2.3.3 Salesloft Conversation Intelligence (CI) Product and Solutions
        2.3.4 Salesloft Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.3.5 Salesloft Recent Developments and Future Plans
    2.4 HubSpot Sales Hub
        2.4.1 HubSpot Sales Hub Details
        2.4.2 HubSpot Sales Hub Major Business
        2.4.3 HubSpot Sales Hub Conversation Intelligence (CI) Product and Solutions
        2.4.4 HubSpot Sales Hub Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.4.5 HubSpot Sales Hub Recent Developments and Future Plans
    2.5 Mindtickle
        2.5.1 Mindtickle Details
        2.5.2 Mindtickle Major Business
        2.5.3 Mindtickle Conversation Intelligence (CI) Product and Solutions
        2.5.4 Mindtickle Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.5.5 Mindtickle Recent Developments and Future Plans
    2.6 Outreach
        2.6.1 Outreach Details
        2.6.2 Outreach Major Business
        2.6.3 Outreach Conversation Intelligence (CI) Product and Solutions
        2.6.4 Outreach Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.6.5 Outreach Recent Developments and Future Plans
    2.7 Salesken
        2.7.1 Salesken Details
        2.7.2 Salesken Major Business
        2.7.3 Salesken Conversation Intelligence (CI) Product and Solutions
        2.7.4 Salesken Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.7.5 Salesken Recent Developments and Future Plans
    2.8 Revenue.io
        2.8.1 Revenue.io Details
        2.8.2 Revenue.io Major Business
        2.8.3 Revenue.io Conversation Intelligence (CI) Product and Solutions
        2.8.4 Revenue.io Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.8.5 Revenue.io Recent Developments and Future Plans
    2.9 CallRail
        2.9.1 CallRail Details
        2.9.2 CallRail Major Business
        2.9.3 CallRail Conversation Intelligence (CI) Product and Solutions
        2.9.4 CallRail Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.9.5 CallRail Recent Developments and Future Plans
    2.10 Balto 
        2.10.1 Balto Details
        2.10.2 Balto Major Business
        2.10.3 Balto Conversation Intelligence (CI) Product and Solutions
        2.10.4 Balto Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.10.5 Balto Recent Developments and Future Plans
    2.11 Enthu.AI
        2.11.1 Enthu.AI Details
        2.11.2 Enthu.AI Major Business
        2.11.3 Enthu.AI Conversation Intelligence (CI) Product and Solutions
        2.11.4 Enthu.AI Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.11.5 Enthu.AI Recent Developments and Future Plans
    2.12 Jiminny
        2.12.1 Jiminny Details
        2.12.2 Jiminny Major Business
        2.12.3 Jiminny Conversation Intelligence (CI) Product and Solutions
        2.12.4 Jiminny Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.12.5 Jiminny Recent Developments and Future Plans
    2.13 Voyc
        2.13.1 Voyc Details
        2.13.2 Voyc Major Business
        2.13.3 Voyc Conversation Intelligence (CI) Product and Solutions
        2.13.4 Voyc Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.13.5 Voyc Recent Developments and Future Plans
    2.14 Chorus
        2.14.1 Chorus Details
        2.14.2 Chorus Major Business
        2.14.3 Chorus Conversation Intelligence (CI) Product and Solutions
        2.14.4 Chorus Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.14.5 Chorus Recent Developments and Future Plans
    2.15 Observe.ai
        2.15.1 Observe.ai Details
        2.15.2 Observe.ai Major Business
        2.15.3 Observe.ai Conversation Intelligence (CI) Product and Solutions
        2.15.4 Observe.ai Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.15.5 Observe.ai Recent Developments and Future Plans
    2.16 ExecVision
        2.16.1 ExecVision Details
        2.16.2 ExecVision Major Business
        2.16.3 ExecVision Conversation Intelligence (CI) Product and Solutions
        2.16.4 ExecVision Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.16.5 ExecVision Recent Developments and Future Plans
    2.17 CallMiner
        2.17.1 CallMiner Details
        2.17.2 CallMiner Major Business
        2.17.3 CallMiner Conversation Intelligence (CI) Product and Solutions
        2.17.4 CallMiner Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.17.5 CallMiner Recent Developments and Future Plans
    2.18 Avoma
        2.18.1 Avoma Details
        2.18.2 Avoma Major Business
        2.18.3 Avoma Conversation Intelligence (CI) Product and Solutions
        2.18.4 Avoma Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.18.5 Avoma Recent Developments and Future Plans
    2.19 Refract
        2.19.1 Refract Details
        2.19.2 Refract Major Business
        2.19.3 Refract Conversation Intelligence (CI) Product and Solutions
        2.19.4 Refract Conversation Intelligence (CI) Revenue, Gross Margin and Market Share (2018-2023)
        2.19.5 Refract Recent Developments and Future Plans
3 Market Competition, by Players
    3.1 Global Conversation Intelligence (CI) Revenue and Share by Players (2018-2023)
    3.2 Market Share Analysis (2022)
        3.2.1 Market Share of Conversation Intelligence (CI) by Company Revenue
        3.2.2 Top 3 Conversation Intelligence (CI) Players Market Share in 2022
        3.2.3 Top 6 Conversation Intelligence (CI) Players Market Share in 2022
    3.3 Conversation Intelligence (CI) Market: Overall Company Footprint Analysis
        3.3.1 Conversation Intelligence (CI) Market: Region Footprint
        3.3.2 Conversation Intelligence (CI) Market: Company Product Type Footprint
        3.3.3 Conversation Intelligence (CI) Market: Company Product Application Footprint
    3.4 New Market Entrants and Barriers to Market Entry
    3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
    4.1 Global Conversation Intelligence (CI) Consumption Value and Market Share by Type (2018-2023)
    4.2 Global Conversation Intelligence (CI) Market Forecast by Type (2024-2029)
5 Market Size Segment by Application
    5.1 Global Conversation Intelligence (CI) Consumption Value Market Share by Application (2018-2023)
    5.2 Global Conversation Intelligence (CI) Market Forecast by Application (2024-2029)
6 North America
    6.1 North America Conversation Intelligence (CI) Consumption Value by Type (2018-2029)
    6.2 North America Conversation Intelligence (CI) Consumption Value by Application (2018-2029)
    6.3 North America Conversation Intelligence (CI) Market Size by Country
        6.3.1 North America Conversation Intelligence (CI) Consumption Value by Country (2018-2029)
        6.3.2 United States Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        6.3.3 Canada Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        6.3.4 Mexico Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
7 Europe
    7.1 Europe Conversation Intelligence (CI) Consumption Value by Type (2018-2029)
    7.2 Europe Conversation Intelligence (CI) Consumption Value by Application (2018-2029)
    7.3 Europe Conversation Intelligence (CI) Market Size by Country
        7.3.1 Europe Conversation Intelligence (CI) Consumption Value by Country (2018-2029)
        7.3.2 Germany Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        7.3.3 France Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        7.3.4 United Kingdom Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        7.3.5 Russia Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        7.3.6 Italy Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
8 Asia-Pacific
    8.1 Asia-Pacific Conversation Intelligence (CI) Consumption Value by Type (2018-2029)
    8.2 Asia-Pacific Conversation Intelligence (CI) Consumption Value by Application (2018-2029)
    8.3 Asia-Pacific Conversation Intelligence (CI) Market Size by Region
        8.3.1 Asia-Pacific Conversation Intelligence (CI) Consumption Value by Region (2018-2029)
        8.3.2 China Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        8.3.3 Japan Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        8.3.4 South Korea Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        8.3.5 India Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        8.3.6 Southeast Asia Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        8.3.7 Australia Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
9 South America
    9.1 South America Conversation Intelligence (CI) Consumption Value by Type (2018-2029)
    9.2 South America Conversation Intelligence (CI) Consumption Value by Application (2018-2029)
    9.3 South America Conversation Intelligence (CI) Market Size by Country
        9.3.1 South America Conversation Intelligence (CI) Consumption Value by Country (2018-2029)
        9.3.2 Brazil Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        9.3.3 Argentina Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
10 Middle East & Africa
    10.1 Middle East & Africa Conversation Intelligence (CI) Consumption Value by Type (2018-2029)
    10.2 Middle East & Africa Conversation Intelligence (CI) Consumption Value by Application (2018-2029)
    10.3 Middle East & Africa Conversation Intelligence (CI) Market Size by Country
        10.3.1 Middle East & Africa Conversation Intelligence (CI) Consumption Value by Country (2018-2029)
        10.3.2 Turkey Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        10.3.3 Saudi Arabia Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
        10.3.4 UAE Conversation Intelligence (CI) Market Size and Forecast (2018-2029)
11 Market Dynamics
    11.1 Conversation Intelligence (CI) Market Drivers
    11.2 Conversation Intelligence (CI) Market Restraints
    11.3 Conversation Intelligence (CI) Trends Analysis
    11.4 Porters Five Forces Analysis
        11.4.1 Threat of New Entrants
        11.4.2 Bargaining Power of Suppliers
        11.4.3 Bargaining Power of Buyers
        11.4.4 Threat of Substitutes
        11.4.5 Competitive Rivalry
    11.5 Influence of COVID-19 and Russia-Ukraine War
        11.5.1 Influence of COVID-19
        11.5.2 Influence of Russia-Ukraine War
12 Industry Chain Analysis
    12.1 Conversation Intelligence (CI) Industry Chain
    12.2 Conversation Intelligence (CI) Upstream Analysis
    12.3 Conversation Intelligence (CI) Midstream Analysis
    12.4 Conversation Intelligence (CI) Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
    14.1 Methodology
    14.2 Research Process and Data Source
    14.3 Disclaimer

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Global Conversation Intelligence (CI) Market 2023 by Company, Regions, Type and Application, Forecast to 2029

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