Global Speech Based Interactive Voice Response Software Market 2022 by Company, Regions, Type and Application, Forecast to 2028

Report ID: GIR2112240005 | Category: Service & Software | Pages: 112 | Format: PDF | Published Date: October 17,2022

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Report Description
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Report Summary

The Speech Based Interactive Voice Response Software market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.
According to our (Global Info Research) latest study, due to COVID-19 pandemic, the global Speech Based Interactive Voice Response Software market size is estimated to be worth US$ 2072.6 million in 2021 and is forecast to a readjusted size of USD 4462.9 million by 2028 with a CAGR of 11.6% during review period. Large Enterprise accounting for % of the Speech Based Interactive Voice Response Software global market in 2021, is projected to value USD million by 2028, growing at a % CAGR in next six years. While Cloud-based segment is altered to a % CAGR between 2022 and 2028.
Global key companies of Speech Based Interactive Voice Response Software include 8X8, Inc. (US), Nuance Communications, Inc. (US), Convergys Corporation (US), Avaya Inc. (US), and Cisco Systems, Inc. (US), etc. In terms of revenue, the global top four players hold a share over % in 2021.
Market segmentation
Speech Based Interactive Voice Response Software market is split by Type and by Application. For the period 2017-2028, the growth among segments provide accurate calculations and forecasts for revenue by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type, covers
Cloud-based
On Premise
Market segment by Application, can be divided into
Large Enterprise
Medium Enterprise
Small Enterprise
Market segment by players, this report covers
8X8, Inc. (US)
Nuance Communications, Inc. (US)
Convergys Corporation (US)
Avaya Inc. (US)
Cisco Systems, Inc. (US)
Connect First (US)
West Corporation (US)
Genesys Telecommunication Laboratories, Inc. (US)
Verizon Communications Inc. (US)
IVR Lab (US)
Aspect Software Parent Inc. (US)
24/7 Customer, Inc. (US)
InContact Inc. (US)
NewVoiceMedia (UK)
Five9, Inc. (US)
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)
South America (Brazil, Argentina, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 12 chapters:
Chapter 1, to describe Speech Based Interactive Voice Response Software product scope, market overview, market opportunities, market driving force and market risks.
Chapter 2, to profile the top players of Speech Based Interactive Voice Response Software, with revenue, gross margin and global market share of Speech Based Interactive Voice Response Software from 2019 to 2022.
Chapter 3, the Speech Based Interactive Voice Response Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with revenue and growth rate by Type, application, from 2017 to 2028.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2017 to 2022.and Speech Based Interactive Voice Response Software market forecast, by regions, type and application, with revenue, from 2023 to 2028.
Chapter 11 and 12, to describe Speech Based Interactive Voice Response Software research findings and conclusion, appendix and data source.

1 Market Overview
    1.1 Product Overview and Scope of Speech Based Interactive Voice Response Software
    1.2 Classification of Speech Based Interactive Voice Response Software by Type
        1.2.1 Overview: Global Speech Based Interactive Voice Response Software Market Size by Type: 2017 Versus 2021 Versus 2028
        1.2.2 Global Speech Based Interactive Voice Response Software Revenue Market Share by Type in 2021
        1.2.3 Cloud-based
        1.2.4 On Premise
    1.3 Global Speech Based Interactive Voice Response Software Market by Application
        1.3.1 Overview: Global Speech Based Interactive Voice Response Software Market Size by Application: 2017 Versus 2021 Versus 2028
        1.3.2 Large Enterprise
        1.3.3 Medium Enterprise
        1.3.4 Small Enterprise
    1.4 Global Speech Based Interactive Voice Response Software Market Size & Forecast
    1.5 Global Speech Based Interactive Voice Response Software Market Size and Forecast by Region
        1.5.1 Global Speech Based Interactive Voice Response Software Market Size by Region: 2017 VS 2021 VS 2028
        1.5.2 Global Speech Based Interactive Voice Response Software Market Size by Region, (2017-2022)
        1.5.3 North America Speech Based Interactive Voice Response Software Market Size and Prospect (2017-2028)
        1.5.4 Europe Speech Based Interactive Voice Response Software Market Size and Prospect (2017-2028)
        1.5.5 Asia-Pacific Speech Based Interactive Voice Response Software Market Size and Prospect (2017-2028)
        1.5.6 South America Speech Based Interactive Voice Response Software Market Size and Prospect (2017-2028)
        1.5.7 Middle East and Africa Speech Based Interactive Voice Response Software Market Size and Prospect (2017-2028)
    1.6 Market Drivers, Restraints and Trends
        1.6.1 Speech Based Interactive Voice Response Software Market Drivers
        1.6.2 Speech Based Interactive Voice Response Software Market Restraints
        1.6.3 Speech Based Interactive Voice Response Software Trends Analysis
2 Company Profiles
    2.1 8X8, Inc. (US)
        2.1.1 8X8, Inc. (US) Details
        2.1.2 8X8, Inc. (US) Major Business
        2.1.3 8X8, Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.1.4 8X8, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.1.5 8X8, Inc. (US) Recent Developments and Future Plans
    2.2 Nuance Communications, Inc. (US)
        2.2.1 Nuance Communications, Inc. (US) Details
        2.2.2 Nuance Communications, Inc. (US) Major Business
        2.2.3 Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.2.4 Nuance Communications, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.2.5 Nuance Communications, Inc. (US) Recent Developments and Future Plans
    2.3 Convergys Corporation (US)
        2.3.1 Convergys Corporation (US) Details
        2.3.2 Convergys Corporation (US) Major Business
        2.3.3 Convergys Corporation (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.3.4 Convergys Corporation (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.3.5 Convergys Corporation (US) Recent Developments and Future Plans
    2.4 Avaya Inc. (US)
        2.4.1 Avaya Inc. (US) Details
        2.4.2 Avaya Inc. (US) Major Business
        2.4.3 Avaya Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.4.4 Avaya Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.4.5 Avaya Inc. (US) Recent Developments and Future Plans
    2.5 Cisco Systems, Inc. (US)
        2.5.1 Cisco Systems, Inc. (US) Details
        2.5.2 Cisco Systems, Inc. (US) Major Business
        2.5.3 Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.5.4 Cisco Systems, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.5.5 Cisco Systems, Inc. (US) Recent Developments and Future Plans
    2.6 Connect First (US)
        2.6.1 Connect First (US) Details
        2.6.2 Connect First (US) Major Business
        2.6.3 Connect First (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.6.4 Connect First (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.6.5 Connect First (US) Recent Developments and Future Plans
    2.7 West Corporation (US)
        2.7.1 West Corporation (US) Details
        2.7.2 West Corporation (US) Major Business
        2.7.3 West Corporation (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.7.4 West Corporation (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.7.5 West Corporation (US) Recent Developments and Future Plans
    2.8 Genesys Telecommunication Laboratories, Inc. (US)
        2.8.1 Genesys Telecommunication Laboratories, Inc. (US) Details
        2.8.2 Genesys Telecommunication Laboratories, Inc. (US) Major Business
        2.8.3 Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.8.4 Genesys Telecommunication Laboratories, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.8.5 Genesys Telecommunication Laboratories, Inc. (US) Recent Developments and Future Plans
    2.9 Verizon Communications Inc. (US)
        2.9.1 Verizon Communications Inc. (US) Details
        2.9.2 Verizon Communications Inc. (US) Major Business
        2.9.3 Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.9.4 Verizon Communications Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.9.5 Verizon Communications Inc. (US) Recent Developments and Future Plans
    2.10 IVR Lab (US) 
        2.10.1 IVR Lab (US) Details
        2.10.2 IVR Lab (US) Major Business
        2.10.3 IVR Lab (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.10.4 IVR Lab (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.10.5 IVR Lab (US) Recent Developments and Future Plans
    2.11 Aspect Software Parent Inc. (US)
        2.11.1 Aspect Software Parent Inc. (US) Details
        2.11.2 Aspect Software Parent Inc. (US) Major Business
        2.11.3 Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.11.4 Aspect Software Parent Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.11.5 Aspect Software Parent Inc. (US) Recent Developments and Future Plans
    2.12 24/7 Customer, Inc. (US)
        2.12.1 24/7 Customer, Inc. (US) Details
        2.12.2 24/7 Customer, Inc. (US) Major Business
        2.12.3 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.12.4 24/7 Customer, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.12.5 24/7 Customer, Inc. (US) Recent Developments and Future Plans
    2.13 InContact Inc. (US)
        2.13.1 InContact Inc. (US) Details
        2.13.2 InContact Inc. (US) Major Business
        2.13.3 InContact Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.13.4 InContact Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.13.5 InContact Inc. (US) Recent Developments and Future Plans
    2.14 NewVoiceMedia (UK)
        2.14.1 NewVoiceMedia (UK) Details
        2.14.2 NewVoiceMedia (UK) Major Business
        2.14.3 NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Product and Solutions
        2.14.4 NewVoiceMedia (UK) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.14.5 NewVoiceMedia (UK) Recent Developments and Future Plans
    2.15 Five9, Inc. (US)
        2.15.1 Five9, Inc. (US) Details
        2.15.2 Five9, Inc. (US) Major Business
        2.15.3 Five9, Inc. (US) Speech Based Interactive Voice Response Software Product and Solutions
        2.15.4 Five9, Inc. (US) Speech Based Interactive Voice Response Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
        2.15.5 Five9, Inc. (US) Recent Developments and Future Plans
3 Market Competition, by Players
    3.1 Global Speech Based Interactive Voice Response Software Revenue and Share by Players (2019, 2020, 2021, and 2022)
    3.2 Market Concentration Rate
        3.2.1 Top 3 Speech Based Interactive Voice Response Software Players Market Share in 2021
        3.2.2 Top 10 Speech Based Interactive Voice Response Software Players Market Share in 2021
        3.2.3 Market Competition Trend
    3.3 Speech Based Interactive Voice Response Software Players Head Office, Products and Services Provided
    3.4 Speech Based Interactive Voice Response Software Mergers & Acquisitions
    3.5 Speech Based Interactive Voice Response Software New Entrants and Expansion Plans
4 Market Size Segment by Type
    4.1 Global Speech Based Interactive Voice Response Software Revenue and Market Share by Type (2017-2022)
    4.2 Global Speech Based Interactive Voice Response Software Market Forecast by Type (2023-2028)
5 Market Size Segment by Application
    5.1 Global Speech Based Interactive Voice Response Software Revenue Market Share by Application (2017-2022)
    5.2 Global Speech Based Interactive Voice Response Software Market Forecast by Application (2023-2028)
6 North America by Country, by Type, and by Application
    6.1 North America Speech Based Interactive Voice Response Software Revenue by Type (2017-2028)
    6.2 North America Speech Based Interactive Voice Response Software Revenue by Application (2017-2028)
    6.3 North America Speech Based Interactive Voice Response Software Market Size by Country
        6.3.1 North America Speech Based Interactive Voice Response Software Revenue by Country (2017-2028)
        6.3.2 United States Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        6.3.3 Canada Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        6.3.4 Mexico Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
7 Europe by Country, by Type, and by Application
    7.1 Europe Speech Based Interactive Voice Response Software Revenue by Type (2017-2028)
    7.2 Europe Speech Based Interactive Voice Response Software Revenue by Application (2017-2028)
    7.3 Europe Speech Based Interactive Voice Response Software Market Size by Country
        7.3.1 Europe Speech Based Interactive Voice Response Software Revenue by Country (2017-2028)
        7.3.2 Germany Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        7.3.3 France Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        7.3.4 United Kingdom Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        7.3.5 Russia Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        7.3.6 Italy Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
8 Asia-Pacific by Region, by Type, and by Application
    8.1 Asia-Pacific Speech Based Interactive Voice Response Software Revenue by Type (2017-2028)
    8.2 Asia-Pacific Speech Based Interactive Voice Response Software Revenue by Application (2017-2028)
    8.3 Asia-Pacific Speech Based Interactive Voice Response Software Market Size by Region
        8.3.1 Asia-Pacific Speech Based Interactive Voice Response Software Revenue by Region (2017-2028)
        8.3.2 China Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        8.3.3 Japan Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        8.3.4 South Korea Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        8.3.5 India Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        8.3.6 Southeast Asia Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        8.3.7 Australia Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
9 South America by Country, by Type, and by Application
    9.1 South America Speech Based Interactive Voice Response Software Revenue by Type (2017-2028)
    9.2 South America Speech Based Interactive Voice Response Software Revenue by Application (2017-2028)
    9.3 South America Speech Based Interactive Voice Response Software Market Size by Country
        9.3.1 South America Speech Based Interactive Voice Response Software Revenue by Country (2017-2028)
        9.3.2 Brazil Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        9.3.3 Argentina Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
10 Middle East & Africa by Country, by Type, and by Application
    10.1 Middle East & Africa Speech Based Interactive Voice Response Software Revenue by Type (2017-2028)
    10.2 Middle East & Africa Speech Based Interactive Voice Response Software Revenue by Application (2017-2028)
    10.3 Middle East & Africa Speech Based Interactive Voice Response Software Market Size by Country
        10.3.1 Middle East & Africa Speech Based Interactive Voice Response Software Revenue by Country (2017-2028)
        10.3.2 Turkey Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        10.3.3 Saudi Arabia Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
        10.3.4 UAE Speech Based Interactive Voice Response Software Market Size and Forecast (2017-2028)
11 Research Findings and Conclusion
12 Appendix
    12.1 Methodology
    12.2 Research Process and Data Source
    12.3 Disclaimer

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Global Speech Based Interactive Voice Response Software Market 2022 by Company, Regions, Type and Application, Forecast to 2028

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