Interactive Voice Response Systems Market, Global Outlook and Forecast 2023-2029

Report ID: MMG217575 | Category: Service & Software | Pages: 119 | Format: PDF | Published Date: September 16,2023

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Report Description
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Report Summary

This report aims to provide a comprehensive presentation of the global market for Interactive Voice Response Systems, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Interactive Voice Response Systems. This report contains market size and forecasts of Interactive Voice Response Systems in global, including the following market information:
Global Interactive Voice Response Systems Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Interactive Voice Response Systems market was valued at US$ 4481.8 million in 2022 and is projected to reach US$ 6176.9 million by 2029, at a CAGR of 4.7% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
On-premises Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Interactive Voice Response Systems include IBM, Accenture, Cisco, CrowdStrike, FireEye, McAfee, NTT, Optiv and Rapid7, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Interactive Voice Response Systems companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Interactive Voice Response Systems Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Interactive Voice Response Systems Market Segment Percentages, by Type, 2022 (%)
    On-premises
    Cloud-based
Global Interactive Voice Response Systems Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Interactive Voice Response Systems Market Segment Percentages, by Application, 2022 (%)
    Government/Public Sector
    BFSI
    IT and Telecommunication
    Energy and Power
    Retail and E-Commerce
    Manufacturing
    Healthcare
    Others
Global Interactive Voice Response Systems Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Interactive Voice Response Systems Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Interactive Voice Response Systems revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Interactive Voice Response Systems revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    IBM
    Accenture
    Cisco
    CrowdStrike
    FireEye
    McAfee
    NTT
    Optiv
    Rapid7
    Symantec
    Trustwave
    Verizon
    Booz Allen Hamilton
    Stroz Friedberg (AON)
    Check Point
    Secureworks (Dell)
    BAE Systems
    PricewaterhouseCoopers (PWC)
    Cylance
    DXC
    RSA
    Deloitte
    KPMG International
    Ernst & Young
Outline of Major Chapters:
Chapter 1: Introduces the definition of Interactive Voice Response Systems, market overview.
Chapter 2: Global Interactive Voice Response Systems market size in revenue.
Chapter 3: Detailed analysis of Interactive Voice Response Systems company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Interactive Voice Response Systems in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Interactive Voice Response Systems Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Interactive Voice Response Systems Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Interactive Voice Response Systems Overall Market Size
    2.1 Global Interactive Voice Response Systems Market Size: 2022 VS 2029
    2.2 Global Interactive Voice Response Systems Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Interactive Voice Response Systems Players in Global Market
    3.2 Top Global Interactive Voice Response Systems Companies Ranked by Revenue
    3.3 Global Interactive Voice Response Systems Revenue by Companies
    3.4 Top 3 and Top 5 Interactive Voice Response Systems Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Interactive Voice Response Systems Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Interactive Voice Response Systems Players in Global Market
        3.6.1 List of Global Tier 1 Interactive Voice Response Systems Companies
        3.6.2 List of Global Tier 2 and Tier 3 Interactive Voice Response Systems Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Interactive Voice Response Systems Market Size Markets, 2022 & 2029
        4.1.2 On-premises
        4.1.3 Cloud-based
    4.2 By Type - Global Interactive Voice Response Systems Revenue & Forecasts
        4.2.1 By Type - Global Interactive Voice Response Systems Revenue, 2018-2023
        4.2.2 By Type - Global Interactive Voice Response Systems Revenue, 2024-2029
        4.2.3 By Type - Global Interactive Voice Response Systems Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Interactive Voice Response Systems Market Size, 2022 & 2029
        5.1.2 Government/Public Sector
        5.1.3 BFSI
        5.1.4 IT and Telecommunication
        5.1.5 Energy and Power
        5.1.6 Retail and E-Commerce
        5.1.7 Manufacturing
        5.1.8 Healthcare
        5.1.9 Others
    5.2 By Application - Global Interactive Voice Response Systems Revenue & Forecasts
        5.2.1 By Application - Global Interactive Voice Response Systems Revenue, 2018-2023
        5.2.2 By Application - Global Interactive Voice Response Systems Revenue, 2024-2029
        5.2.3 By Application - Global Interactive Voice Response Systems Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Interactive Voice Response Systems Market Size, 2022 & 2029
    6.2 By Region - Global Interactive Voice Response Systems Revenue & Forecasts
        6.2.1 By Region - Global Interactive Voice Response Systems Revenue, 2018-2023
        6.2.2 By Region - Global Interactive Voice Response Systems Revenue, 2024-2029
        6.2.3 By Region - Global Interactive Voice Response Systems Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Interactive Voice Response Systems Revenue, 2018-2029
        6.3.2 US Interactive Voice Response Systems Market Size, 2018-2029
        6.3.3 Canada Interactive Voice Response Systems Market Size, 2018-2029
        6.3.4 Mexico Interactive Voice Response Systems Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Interactive Voice Response Systems Revenue, 2018-2029
        6.4.2 Germany Interactive Voice Response Systems Market Size, 2018-2029
        6.4.3 France Interactive Voice Response Systems Market Size, 2018-2029
        6.4.4 U.K. Interactive Voice Response Systems Market Size, 2018-2029
        6.4.5 Italy Interactive Voice Response Systems Market Size, 2018-2029
        6.4.6 Russia Interactive Voice Response Systems Market Size, 2018-2029
        6.4.7 Nordic Countries Interactive Voice Response Systems Market Size, 2018-2029
        6.4.8 Benelux Interactive Voice Response Systems Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Interactive Voice Response Systems Revenue, 2018-2029
        6.5.2 China Interactive Voice Response Systems Market Size, 2018-2029
        6.5.3 Japan Interactive Voice Response Systems Market Size, 2018-2029
        6.5.4 South Korea Interactive Voice Response Systems Market Size, 2018-2029
        6.5.5 Southeast Asia Interactive Voice Response Systems Market Size, 2018-2029
        6.5.6 India Interactive Voice Response Systems Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Interactive Voice Response Systems Revenue, 2018-2029
        6.6.2 Brazil Interactive Voice Response Systems Market Size, 2018-2029
        6.6.3 Argentina Interactive Voice Response Systems Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Interactive Voice Response Systems Revenue, 2018-2029
        6.7.2 Turkey Interactive Voice Response Systems Market Size, 2018-2029
        6.7.3 Israel Interactive Voice Response Systems Market Size, 2018-2029
        6.7.4 Saudi Arabia Interactive Voice Response Systems Market Size, 2018-2029
        6.7.5 UAE Interactive Voice Response Systems Market Size, 2018-2029
7 Interactive Voice Response Systems Companies Profiles
    7.1 IBM
        7.1.1 IBM Company Summary
        7.1.2 IBM Business Overview
        7.1.3 IBM Interactive Voice Response Systems Major Product Offerings
        7.1.4 IBM Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.1.5 IBM Key News & Latest Developments
    7.2 Accenture
        7.2.1 Accenture Company Summary
        7.2.2 Accenture Business Overview
        7.2.3 Accenture Interactive Voice Response Systems Major Product Offerings
        7.2.4 Accenture Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.2.5 Accenture Key News & Latest Developments
    7.3 Cisco
        7.3.1 Cisco Company Summary
        7.3.2 Cisco Business Overview
        7.3.3 Cisco Interactive Voice Response Systems Major Product Offerings
        7.3.4 Cisco Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.3.5 Cisco Key News & Latest Developments
    7.4 CrowdStrike
        7.4.1 CrowdStrike Company Summary
        7.4.2 CrowdStrike Business Overview
        7.4.3 CrowdStrike Interactive Voice Response Systems Major Product Offerings
        7.4.4 CrowdStrike Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.4.5 CrowdStrike Key News & Latest Developments
    7.5 FireEye
        7.5.1 FireEye Company Summary
        7.5.2 FireEye Business Overview
        7.5.3 FireEye Interactive Voice Response Systems Major Product Offerings
        7.5.4 FireEye Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.5.5 FireEye Key News & Latest Developments
    7.6 McAfee
        7.6.1 McAfee Company Summary
        7.6.2 McAfee Business Overview
        7.6.3 McAfee Interactive Voice Response Systems Major Product Offerings
        7.6.4 McAfee Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.6.5 McAfee Key News & Latest Developments
    7.7 NTT
        7.7.1 NTT Company Summary
        7.7.2 NTT Business Overview
        7.7.3 NTT Interactive Voice Response Systems Major Product Offerings
        7.7.4 NTT Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.7.5 NTT Key News & Latest Developments
    7.8 Optiv
        7.8.1 Optiv Company Summary
        7.8.2 Optiv Business Overview
        7.8.3 Optiv Interactive Voice Response Systems Major Product Offerings
        7.8.4 Optiv Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.8.5 Optiv Key News & Latest Developments
    7.9 Rapid7
        7.9.1 Rapid7 Company Summary
        7.9.2 Rapid7 Business Overview
        7.9.3 Rapid7 Interactive Voice Response Systems Major Product Offerings
        7.9.4 Rapid7 Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.9.5 Rapid7 Key News & Latest Developments
    7.10 Symantec
        7.10.1 Symantec Company Summary
        7.10.2 Symantec Business Overview
        7.10.3 Symantec Interactive Voice Response Systems Major Product Offerings
        7.10.4 Symantec Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.10.5 Symantec Key News & Latest Developments
    7.11 Trustwave
        7.11.1 Trustwave Company Summary
        7.11.2 Trustwave Business Overview
        7.11.3 Trustwave Interactive Voice Response Systems Major Product Offerings
        7.11.4 Trustwave Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.11.5 Trustwave Key News & Latest Developments
    7.12 Verizon
        7.12.1 Verizon Company Summary
        7.12.2 Verizon Business Overview
        7.12.3 Verizon Interactive Voice Response Systems Major Product Offerings
        7.12.4 Verizon Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.12.5 Verizon Key News & Latest Developments
    7.13 Booz Allen Hamilton
        7.13.1 Booz Allen Hamilton Company Summary
        7.13.2 Booz Allen Hamilton Business Overview
        7.13.3 Booz Allen Hamilton Interactive Voice Response Systems Major Product Offerings
        7.13.4 Booz Allen Hamilton Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.13.5 Booz Allen Hamilton Key News & Latest Developments
    7.14 Stroz Friedberg (AON)
        7.14.1 Stroz Friedberg (AON) Company Summary
        7.14.2 Stroz Friedberg (AON) Business Overview
        7.14.3 Stroz Friedberg (AON) Interactive Voice Response Systems Major Product Offerings
        7.14.4 Stroz Friedberg (AON) Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.14.5 Stroz Friedberg (AON) Key News & Latest Developments
    7.15 Check Point
        7.15.1 Check Point Company Summary
        7.15.2 Check Point Business Overview
        7.15.3 Check Point Interactive Voice Response Systems Major Product Offerings
        7.15.4 Check Point Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.15.5 Check Point Key News & Latest Developments
    7.16 Secureworks (Dell)
        7.16.1 Secureworks (Dell) Company Summary
        7.16.2 Secureworks (Dell) Business Overview
        7.16.3 Secureworks (Dell) Interactive Voice Response Systems Major Product Offerings
        7.16.4 Secureworks (Dell) Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.16.5 Secureworks (Dell) Key News & Latest Developments
    7.17 BAE Systems
        7.17.1 BAE Systems Company Summary
        7.17.2 BAE Systems Business Overview
        7.17.3 BAE Systems Interactive Voice Response Systems Major Product Offerings
        7.17.4 BAE Systems Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.17.5 BAE Systems Key News & Latest Developments
    7.18 PricewaterhouseCoopers (PWC)
        7.18.1 PricewaterhouseCoopers (PWC) Company Summary
        7.18.2 PricewaterhouseCoopers (PWC) Business Overview
        7.18.3 PricewaterhouseCoopers (PWC) Interactive Voice Response Systems Major Product Offerings
        7.18.4 PricewaterhouseCoopers (PWC) Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.18.5 PricewaterhouseCoopers (PWC) Key News & Latest Developments
    7.19 Cylance
        7.19.1 Cylance Company Summary
        7.19.2 Cylance Business Overview
        7.19.3 Cylance Interactive Voice Response Systems Major Product Offerings
        7.19.4 Cylance Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.19.5 Cylance Key News & Latest Developments
    7.20 DXC
        7.20.1 DXC Company Summary
        7.20.2 DXC Business Overview
        7.20.3 DXC Interactive Voice Response Systems Major Product Offerings
        7.20.4 DXC Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.20.5 DXC Key News & Latest Developments
    7.21 RSA
        7.21.1 RSA Company Summary
        7.21.2 RSA Business Overview
        7.21.3 RSA Interactive Voice Response Systems Major Product Offerings
        7.21.4 RSA Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.21.5 RSA Key News & Latest Developments
    7.22 Deloitte
        7.22.1 Deloitte Company Summary
        7.22.2 Deloitte Business Overview
        7.22.3 Deloitte Interactive Voice Response Systems Major Product Offerings
        7.22.4 Deloitte Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.22.5 Deloitte Key News & Latest Developments
    7.23 KPMG International
        7.23.1 KPMG International Company Summary
        7.23.2 KPMG International Business Overview
        7.23.3 KPMG International Interactive Voice Response Systems Major Product Offerings
        7.23.4 KPMG International Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.23.5 KPMG International Key News & Latest Developments
    7.24 Ernst & Young
        7.24.1 Ernst & Young Company Summary
        7.24.2 Ernst & Young Business Overview
        7.24.3 Ernst & Young Interactive Voice Response Systems Major Product Offerings
        7.24.4 Ernst & Young Interactive Voice Response Systems Revenue in Global Market (2018-2023)
        7.24.5 Ernst & Young Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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Interactive Voice Response Systems Market, Global Outlook and Forecast 2023-2029

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