Mobile CRM Market, Global Outlook and Forecast 2023-2029

Report ID: MMG138331 | Category: Service & Software | Pages: 60 | Format: PDF | Published Date: July 21,2023

Request Sample Enquiry before buying Ask For Discount

Single User-$3250.00 Multi User-$4225.00

Report Description
View Table of Contents

Report Summary

A mobile customer relationship management is an application that enables to keep track of customer relationship management activities via mobile devices such as smartphones and tablets. The idea behind mobile CRM is to gather all data regarding clients on mobile using CRM apps within the organization to give an integrated and complete view of each customer. It offers better customer service as it satisfies and anticipates customer due to complete and up-to-date customer database on mobile. The benefit of mobile CRM is it helps in increasing work capacity as its strategy optimizes all the process related to customer relationship management. Mobile CRM aids in improving overall sales performance and growth in productivity due to social and mobile enabled CRM.
This report aims to provide a comprehensive presentation of the global market for Mobile CRM, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Mobile CRM. This report contains market size and forecasts of Mobile CRM in global, including the following market information:
Global Mobile CRM Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Mobile CRM market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
North America and Europe are expected to dominate the mobile CRM market in the forecast period due to increase in usage of mobile services or platform for employees and clients in business. Asia-Pacific and Middle East & Africa are expected to be the emerging regions to contribute for maximum growth during the forecast period.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Mobile CRM companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Mobile CRM Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Mobile CRM Market Segment Percentages, by Type, 2022 (%)
    On-premise
    Cloud
Global Mobile CRM Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Mobile CRM Market Segment Percentages, by Application, 2022 (%)
    BFSI
    Government
    Retail
    Healthcare
    Manufacturing
    Other
Global Mobile CRM Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Mobile CRM Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Mobile CRM revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Mobile CRM revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    Salesforce.com
    Zoho
    IBM
    Microsoft
    Oracle
    SAP SE
    Sybase
    Kony Solutions
    Resco.net
    Software AG
    Repsly, Inc
Outline of Major Chapters:
Chapter 1: Introduces the definition of Mobile CRM, market overview.
Chapter 2: Global Mobile CRM market size in revenue.
Chapter 3: Detailed analysis of Mobile CRM company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Mobile CRM in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Mobile CRM Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Mobile CRM Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Mobile CRM Overall Market Size
    2.1 Global Mobile CRM Market Size: 2022 VS 2029
    2.2 Global Mobile CRM Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Mobile CRM Players in Global Market
    3.2 Top Global Mobile CRM Companies Ranked by Revenue
    3.3 Global Mobile CRM Revenue by Companies
    3.4 Top 3 and Top 5 Mobile CRM Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Mobile CRM Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Mobile CRM Players in Global Market
        3.6.1 List of Global Tier 1 Mobile CRM Companies
        3.6.2 List of Global Tier 2 and Tier 3 Mobile CRM Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Mobile CRM Market Size Markets, 2022 & 2029
        4.1.2 On-premise
        4.1.3 Cloud
    4.2 By Type - Global Mobile CRM Revenue & Forecasts
        4.2.1 By Type - Global Mobile CRM Revenue, 2018-2023
        4.2.2 By Type - Global Mobile CRM Revenue, 2024-2029
        4.2.3 By Type - Global Mobile CRM Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Mobile CRM Market Size, 2022 & 2029
        5.1.2 BFSI
        5.1.3 Government
        5.1.4 Retail
        5.1.5 Healthcare
        5.1.6 Manufacturing
        5.1.7 Other
    5.2 By Application - Global Mobile CRM Revenue & Forecasts
        5.2.1 By Application - Global Mobile CRM Revenue, 2018-2023
        5.2.2 By Application - Global Mobile CRM Revenue, 2024-2029
        5.2.3 By Application - Global Mobile CRM Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Mobile CRM Market Size, 2022 & 2029
    6.2 By Region - Global Mobile CRM Revenue & Forecasts
        6.2.1 By Region - Global Mobile CRM Revenue, 2018-2023
        6.2.2 By Region - Global Mobile CRM Revenue, 2024-2029
        6.2.3 By Region - Global Mobile CRM Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Mobile CRM Revenue, 2018-2029
        6.3.2 US Mobile CRM Market Size, 2018-2029
        6.3.3 Canada Mobile CRM Market Size, 2018-2029
        6.3.4 Mexico Mobile CRM Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Mobile CRM Revenue, 2018-2029
        6.4.2 Germany Mobile CRM Market Size, 2018-2029
        6.4.3 France Mobile CRM Market Size, 2018-2029
        6.4.4 U.K. Mobile CRM Market Size, 2018-2029
        6.4.5 Italy Mobile CRM Market Size, 2018-2029
        6.4.6 Russia Mobile CRM Market Size, 2018-2029
        6.4.7 Nordic Countries Mobile CRM Market Size, 2018-2029
        6.4.8 Benelux Mobile CRM Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Mobile CRM Revenue, 2018-2029
        6.5.2 China Mobile CRM Market Size, 2018-2029
        6.5.3 Japan Mobile CRM Market Size, 2018-2029
        6.5.4 South Korea Mobile CRM Market Size, 2018-2029
        6.5.5 Southeast Asia Mobile CRM Market Size, 2018-2029
        6.5.6 India Mobile CRM Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Mobile CRM Revenue, 2018-2029
        6.6.2 Brazil Mobile CRM Market Size, 2018-2029
        6.6.3 Argentina Mobile CRM Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Mobile CRM Revenue, 2018-2029
        6.7.2 Turkey Mobile CRM Market Size, 2018-2029
        6.7.3 Israel Mobile CRM Market Size, 2018-2029
        6.7.4 Saudi Arabia Mobile CRM Market Size, 2018-2029
        6.7.5 UAE Mobile CRM Market Size, 2018-2029
7 Mobile CRM Companies Profiles
    7.1 Salesforce.com
        7.1.1 Salesforce.com Company Summary
        7.1.2 Salesforce.com Business Overview
        7.1.3 Salesforce.com Mobile CRM Major Product Offerings
        7.1.4 Salesforce.com Mobile CRM Revenue in Global Market (2018-2023)
        7.1.5 Salesforce.com Key News & Latest Developments
    7.2 Zoho
        7.2.1 Zoho Company Summary
        7.2.2 Zoho Business Overview
        7.2.3 Zoho Mobile CRM Major Product Offerings
        7.2.4 Zoho Mobile CRM Revenue in Global Market (2018-2023)
        7.2.5 Zoho Key News & Latest Developments
    7.3 IBM
        7.3.1 IBM Company Summary
        7.3.2 IBM Business Overview
        7.3.3 IBM Mobile CRM Major Product Offerings
        7.3.4 IBM Mobile CRM Revenue in Global Market (2018-2023)
        7.3.5 IBM Key News & Latest Developments
    7.4 Microsoft
        7.4.1 Microsoft Company Summary
        7.4.2 Microsoft Business Overview
        7.4.3 Microsoft Mobile CRM Major Product Offerings
        7.4.4 Microsoft Mobile CRM Revenue in Global Market (2018-2023)
        7.4.5 Microsoft Key News & Latest Developments
    7.5 Oracle
        7.5.1 Oracle Company Summary
        7.5.2 Oracle Business Overview
        7.5.3 Oracle Mobile CRM Major Product Offerings
        7.5.4 Oracle Mobile CRM Revenue in Global Market (2018-2023)
        7.5.5 Oracle Key News & Latest Developments
    7.6 SAP SE
        7.6.1 SAP SE Company Summary
        7.6.2 SAP SE Business Overview
        7.6.3 SAP SE Mobile CRM Major Product Offerings
        7.6.4 SAP SE Mobile CRM Revenue in Global Market (2018-2023)
        7.6.5 SAP SE Key News & Latest Developments
    7.7 Sybase
        7.7.1 Sybase Company Summary
        7.7.2 Sybase Business Overview
        7.7.3 Sybase Mobile CRM Major Product Offerings
        7.7.4 Sybase Mobile CRM Revenue in Global Market (2018-2023)
        7.7.5 Sybase Key News & Latest Developments
    7.8 Kony Solutions
        7.8.1 Kony Solutions Company Summary
        7.8.2 Kony Solutions Business Overview
        7.8.3 Kony Solutions Mobile CRM Major Product Offerings
        7.8.4 Kony Solutions Mobile CRM Revenue in Global Market (2018-2023)
        7.8.5 Kony Solutions Key News & Latest Developments
    7.9 Resco.net
        7.9.1 Resco.net Company Summary
        7.9.2 Resco.net Business Overview
        7.9.3 Resco.net Mobile CRM Major Product Offerings
        7.9.4 Resco.net Mobile CRM Revenue in Global Market (2018-2023)
        7.9.5 Resco.net Key News & Latest Developments
    7.10 Software AG
        7.10.1 Software AG Company Summary
        7.10.2 Software AG Business Overview
        7.10.3 Software AG Mobile CRM Major Product Offerings
        7.10.4 Software AG Mobile CRM Revenue in Global Market (2018-2023)
        7.10.5 Software AG Key News & Latest Developments
    7.11 Repsly, Inc
        7.11.1 Repsly, Inc Company Summary
        7.11.2 Repsly, Inc Business Overview
        7.11.3 Repsly, Inc Mobile CRM Major Product Offerings
        7.11.4 Repsly, Inc Mobile CRM Revenue in Global Market (2018-2023)
        7.11.5 Repsly, Inc Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

FAQ's

What does the report cover (Scope)?

It contains all the geographic trends, and market analysis for global market

ENTER REPORT NAME TO SEARCH

Mobile CRM Market, Global Outlook and Forecast 2023-2029

Report Summary

Table of Contents

FAQ's

What does the report cover (Scope)?