Social CRM Tools Market, Global Outlook and Forecast 2023-2029

Report ID: MMG146802 | Category: Service & Software | Pages: 61 | Format: PDF | Published Date: July 21,2023

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Report Description
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Report Summary

Social CRM combines the capabilities of social media management with traditional customer relationship management (CRM) software to help brands better engage their customers.
This report aims to provide a comprehensive presentation of the global market for Social CRM Tools, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Social CRM Tools. This report contains market size and forecasts of Social CRM Tools in global, including the following market information:
Global Social CRM Tools Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Social CRM Tools market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
Main  features of Social CRM Tools include sales and marketing support, campaign support, peer to peer interaction, service centre enhancement, etc.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Social CRM Tools companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Social CRM Tools Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Social CRM Tools Market Segment Percentages, by Type, 2022 (%)
    Monthly Subscription
    Annual Subscription
    One-time License
Global Social CRM Tools Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Social CRM Tools Market Segment Percentages, by Application, 2022 (%)
    SME (Small and Medium Enterprises)
    Large Enterprise
Global Social CRM Tools Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Social CRM Tools Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Social CRM Tools revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Social CRM Tools revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    Mitchell 1
    Continuon
    Acidaes Solutions
    Oracle
    Locobuzz Solutions
    Sendible
    Napoleon
Outline of Major Chapters:
Chapter 1: Introduces the definition of Social CRM Tools, market overview.
Chapter 2: Global Social CRM Tools market size in revenue.
Chapter 3: Detailed analysis of Social CRM Tools company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Social CRM Tools in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Social CRM Tools Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Social CRM Tools Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Social CRM Tools Overall Market Size
    2.1 Global Social CRM Tools Market Size: 2022 VS 2029
    2.2 Global Social CRM Tools Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Social CRM Tools Players in Global Market
    3.2 Top Global Social CRM Tools Companies Ranked by Revenue
    3.3 Global Social CRM Tools Revenue by Companies
    3.4 Top 3 and Top 5 Social CRM Tools Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Social CRM Tools Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Social CRM Tools Players in Global Market
        3.6.1 List of Global Tier 1 Social CRM Tools Companies
        3.6.2 List of Global Tier 2 and Tier 3 Social CRM Tools Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Social CRM Tools Market Size Markets, 2022 & 2029
        4.1.2 Monthly Subscription
        4.1.3 Annual Subscription
        4.1.4 One-time License
    4.2 By Type - Global Social CRM Tools Revenue & Forecasts
        4.2.1 By Type - Global Social CRM Tools Revenue, 2018-2023
        4.2.2 By Type - Global Social CRM Tools Revenue, 2024-2029
        4.2.3 By Type - Global Social CRM Tools Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Social CRM Tools Market Size, 2022 & 2029
        5.1.2 SME (Small and Medium Enterprises)
        5.1.3 Large Enterprise
    5.2 By Application - Global Social CRM Tools Revenue & Forecasts
        5.2.1 By Application - Global Social CRM Tools Revenue, 2018-2023
        5.2.2 By Application - Global Social CRM Tools Revenue, 2024-2029
        5.2.3 By Application - Global Social CRM Tools Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Social CRM Tools Market Size, 2022 & 2029
    6.2 By Region - Global Social CRM Tools Revenue & Forecasts
        6.2.1 By Region - Global Social CRM Tools Revenue, 2018-2023
        6.2.2 By Region - Global Social CRM Tools Revenue, 2024-2029
        6.2.3 By Region - Global Social CRM Tools Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Social CRM Tools Revenue, 2018-2029
        6.3.2 US Social CRM Tools Market Size, 2018-2029
        6.3.3 Canada Social CRM Tools Market Size, 2018-2029
        6.3.4 Mexico Social CRM Tools Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Social CRM Tools Revenue, 2018-2029
        6.4.2 Germany Social CRM Tools Market Size, 2018-2029
        6.4.3 France Social CRM Tools Market Size, 2018-2029
        6.4.4 U.K. Social CRM Tools Market Size, 2018-2029
        6.4.5 Italy Social CRM Tools Market Size, 2018-2029
        6.4.6 Russia Social CRM Tools Market Size, 2018-2029
        6.4.7 Nordic Countries Social CRM Tools Market Size, 2018-2029
        6.4.8 Benelux Social CRM Tools Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Social CRM Tools Revenue, 2018-2029
        6.5.2 China Social CRM Tools Market Size, 2018-2029
        6.5.3 Japan Social CRM Tools Market Size, 2018-2029
        6.5.4 South Korea Social CRM Tools Market Size, 2018-2029
        6.5.5 Southeast Asia Social CRM Tools Market Size, 2018-2029
        6.5.6 India Social CRM Tools Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Social CRM Tools Revenue, 2018-2029
        6.6.2 Brazil Social CRM Tools Market Size, 2018-2029
        6.6.3 Argentina Social CRM Tools Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Social CRM Tools Revenue, 2018-2029
        6.7.2 Turkey Social CRM Tools Market Size, 2018-2029
        6.7.3 Israel Social CRM Tools Market Size, 2018-2029
        6.7.4 Saudi Arabia Social CRM Tools Market Size, 2018-2029
        6.7.5 UAE Social CRM Tools Market Size, 2018-2029
7 Social CRM Tools Companies Profiles
    7.1 Mitchell 1
        7.1.1 Mitchell 1 Company Summary
        7.1.2 Mitchell 1 Business Overview
        7.1.3 Mitchell 1 Social CRM Tools Major Product Offerings
        7.1.4 Mitchell 1 Social CRM Tools Revenue in Global Market (2018-2023)
        7.1.5 Mitchell 1 Key News & Latest Developments
    7.2 Continuon
        7.2.1 Continuon Company Summary
        7.2.2 Continuon Business Overview
        7.2.3 Continuon Social CRM Tools Major Product Offerings
        7.2.4 Continuon Social CRM Tools Revenue in Global Market (2018-2023)
        7.2.5 Continuon Key News & Latest Developments
    7.3 Acidaes Solutions
        7.3.1 Acidaes Solutions Company Summary
        7.3.2 Acidaes Solutions Business Overview
        7.3.3 Acidaes Solutions Social CRM Tools Major Product Offerings
        7.3.4 Acidaes Solutions Social CRM Tools Revenue in Global Market (2018-2023)
        7.3.5 Acidaes Solutions Key News & Latest Developments
    7.4 Oracle
        7.4.1 Oracle Company Summary
        7.4.2 Oracle Business Overview
        7.4.3 Oracle Social CRM Tools Major Product Offerings
        7.4.4 Oracle Social CRM Tools Revenue in Global Market (2018-2023)
        7.4.5 Oracle Key News & Latest Developments
    7.5 Locobuzz Solutions
        7.5.1 Locobuzz Solutions Company Summary
        7.5.2 Locobuzz Solutions Business Overview
        7.5.3 Locobuzz Solutions Social CRM Tools Major Product Offerings
        7.5.4 Locobuzz Solutions Social CRM Tools Revenue in Global Market (2018-2023)
        7.5.5 Locobuzz Solutions Key News & Latest Developments
    7.6 Sendible
        7.6.1 Sendible Company Summary
        7.6.2 Sendible Business Overview
        7.6.3 Sendible Social CRM Tools Major Product Offerings
        7.6.4 Sendible Social CRM Tools Revenue in Global Market (2018-2023)
        7.6.5 Sendible Key News & Latest Developments
    7.7 Napoleon
        7.7.1 Napoleon Company Summary
        7.7.2 Napoleon Business Overview
        7.7.3 Napoleon Social CRM Tools Major Product Offerings
        7.7.4 Napoleon Social CRM Tools Revenue in Global Market (2018-2023)
        7.7.5 Napoleon Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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Social CRM Tools Market, Global Outlook and Forecast 2023-2029

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