Spending In Digital Customer Experience & Engagement Solutions Market, Global Outlook and Forecast 2023-2029

Report ID: MMG117210 | Category: Service & Software | Pages: 68 | Format: PDF | Published Date: July 12,2023

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Report Description
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Report Summary

Spending In Digital Customer Experience & Engagement Solutions refers to the investments that companies make in IT and IT solutions in order to run their business.Improve marketing impact and efficiency.Optimize customer journey interactions and improve customer satisfaction, which is key to improving customer acquisition and retention, increasing sales, and reducing end-to-end service costs.Fundamentally, a great customer experience is always based on seamless interaction of processes and data between systems of record, insight, and engagement.
This report aims to provide a comprehensive presentation of the global market for Spending In Digital Customer Experience & Engagement Solutions, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Spending In Digital Customer Experience & Engagement Solutions. This report contains market size and forecasts of Spending In Digital Customer Experience & Engagement Solutions in global, including the following market information:
Global Spending In Digital Customer Experience & Engagement Solutions Market Revenue, 2018-2023, 2024-2029, ($ millions)
Global top five companies in 2022 (%)
The global Spending In Digital Customer Experience & Engagement Solutions market was valued at US$ million in 2022 and is projected to reach US$ million by 2029, at a CAGR of % during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The U.S. Market is Estimated at $ Million in 2022, While China is to reach $ Million.
Customer Awareness Segment to Reach $ Million by 2029, with a % CAGR in next six years.
The global key manufacturers of Spending In Digital Customer Experience & Engagement Solutions include Accenture PLC, Capgemini SE, Cognizant, IBM Corporation, KOFAX INC, Liferay Inc, MEGA International, NCR Corporation and Orange Business Services, etc. in 2022, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Spending In Digital Customer Experience & Engagement Solutions companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Spending In Digital Customer Experience & Engagement Solutions Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global Spending In Digital Customer Experience & Engagement Solutions Market Segment Percentages, by Type, 2022 (%)
    Customer Awareness
    Customer Engagement
    Purchase and Relation
    Support Services
Global Spending In Digital Customer Experience & Engagement Solutions Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global Spending In Digital Customer Experience & Engagement Solutions Market Segment Percentages, by Application, 2022 (%)
    Banking
    Insurance
    Manufacturing
    Public Sector
    Telecommunications
    Retail and Wholesale
    Services & Consumers
    Transport
Global Spending In Digital Customer Experience & Engagement Solutions Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global Spending In Digital Customer Experience & Engagement Solutions Market Segment Percentages, By Region and Country, 2022 (%)
    North America
        US
        Canada
        Mexico
    Europe
        Germany
        France
        U.K.
        Italy
        Russia
        Nordic Countries
        Benelux
        Rest of Europe
    Asia
        China
        Japan
        South Korea
        Southeast Asia
        India
        Rest of Asia
    South America
        Brazil
        Argentina
        Rest of South America
    Middle East & Africa
        Turkey
        Israel
        Saudi Arabia
        UAE
        Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Spending In Digital Customer Experience & Engagement Solutions revenues in global market, 2018-2023 (estimated), ($ millions)
Key companies Spending In Digital Customer Experience & Engagement Solutions revenues share in global market, 2022 (%)
Further, the report presents profiles of competitors in the market, key players include:
    Accenture PLC
    Capgemini SE
    Cognizant
    IBM Corporation
    KOFAX INC
    Liferay Inc
    MEGA International
    NCR Corporation
    Orange Business Services
    SAS Institute Inc
    Tata Consultancy Services Limited
    Tieto Corporation
    Zendesk. Inc
Outline of Major Chapters:
Chapter 1: Introduces the definition of Spending In Digital Customer Experience & Engagement Solutions, market overview.
Chapter 2: Global Spending In Digital Customer Experience & Engagement Solutions market size in revenue.
Chapter 3: Detailed analysis of Spending In Digital Customer Experience & Engagement Solutions company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: Sales of Spending In Digital Customer Experience & Engagement Solutions in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
Chapter 8: The main points and conclusions of the report.

1 Introduction to Research & Analysis Reports
    1.1 Spending In Digital Customer Experience & Engagement Solutions Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Spending In Digital Customer Experience & Engagement Solutions Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Spending In Digital Customer Experience & Engagement Solutions Overall Market Size
    2.1 Global Spending In Digital Customer Experience & Engagement Solutions Market Size: 2022 VS 2029
    2.2 Global Spending In Digital Customer Experience & Engagement Solutions Market Size, Prospects & Forecasts: 2018-2029
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Spending In Digital Customer Experience & Engagement Solutions Players in Global Market
    3.2 Top Global Spending In Digital Customer Experience & Engagement Solutions Companies Ranked by Revenue
    3.3 Global Spending In Digital Customer Experience & Engagement Solutions Revenue by Companies
    3.4 Top 3 and Top 5 Spending In Digital Customer Experience & Engagement Solutions Companies in Global Market, by Revenue in 2022
    3.5 Global Companies Spending In Digital Customer Experience & Engagement Solutions Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Spending In Digital Customer Experience & Engagement Solutions Players in Global Market
        3.6.1 List of Global Tier 1 Spending In Digital Customer Experience & Engagement Solutions Companies
        3.6.2 List of Global Tier 2 and Tier 3 Spending In Digital Customer Experience & Engagement Solutions Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Spending In Digital Customer Experience & Engagement Solutions Market Size Markets, 2022 & 2029
        4.1.2 Customer Awareness
        4.1.3 Customer Engagement
        4.1.4 Purchase and Relation
        4.1.5 Support Services
    4.2 By Type - Global Spending In Digital Customer Experience & Engagement Solutions Revenue & Forecasts
        4.2.1 By Type - Global Spending In Digital Customer Experience & Engagement Solutions Revenue, 2018-2023
        4.2.2 By Type - Global Spending In Digital Customer Experience & Engagement Solutions Revenue, 2024-2029
        4.2.3 By Type - Global Spending In Digital Customer Experience & Engagement Solutions Revenue Market Share, 2018-2029
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Spending In Digital Customer Experience & Engagement Solutions Market Size, 2022 & 2029
        5.1.2 Banking
        5.1.3 Insurance
        5.1.4 Manufacturing
        5.1.5 Public Sector
        5.1.6 Telecommunications
        5.1.7 Retail and Wholesale
        5.1.8 Services & Consumers
        5.1.9 Transport
    5.2 By Application - Global Spending In Digital Customer Experience & Engagement Solutions Revenue & Forecasts
        5.2.1 By Application - Global Spending In Digital Customer Experience & Engagement Solutions Revenue, 2018-2023
        5.2.2 By Application - Global Spending In Digital Customer Experience & Engagement Solutions Revenue, 2024-2029
        5.2.3 By Application - Global Spending In Digital Customer Experience & Engagement Solutions Revenue Market Share, 2018-2029
6 Sights by Region
    6.1 By Region - Global Spending In Digital Customer Experience & Engagement Solutions Market Size, 2022 & 2029
    6.2 By Region - Global Spending In Digital Customer Experience & Engagement Solutions Revenue & Forecasts
        6.2.1 By Region - Global Spending In Digital Customer Experience & Engagement Solutions Revenue, 2018-2023
        6.2.2 By Region - Global Spending In Digital Customer Experience & Engagement Solutions Revenue, 2024-2029
        6.2.3 By Region - Global Spending In Digital Customer Experience & Engagement Solutions Revenue Market Share, 2018-2029
    6.3 North America
        6.3.1 By Country - North America Spending In Digital Customer Experience & Engagement Solutions Revenue, 2018-2029
        6.3.2 US Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.3.3 Canada Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.3.4 Mexico Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
    6.4 Europe
        6.4.1 By Country - Europe Spending In Digital Customer Experience & Engagement Solutions Revenue, 2018-2029
        6.4.2 Germany Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.4.3 France Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.4.4 U.K. Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.4.5 Italy Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.4.6 Russia Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.4.7 Nordic Countries Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.4.8 Benelux Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
    6.5 Asia
        6.5.1 By Region - Asia Spending In Digital Customer Experience & Engagement Solutions Revenue, 2018-2029
        6.5.2 China Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.5.3 Japan Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.5.4 South Korea Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.5.5 Southeast Asia Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.5.6 India Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
    6.6 South America
        6.6.1 By Country - South America Spending In Digital Customer Experience & Engagement Solutions Revenue, 2018-2029
        6.6.2 Brazil Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.6.3 Argentina Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Spending In Digital Customer Experience & Engagement Solutions Revenue, 2018-2029
        6.7.2 Turkey Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.7.3 Israel Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.7.4 Saudi Arabia Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
        6.7.5 UAE Spending In Digital Customer Experience & Engagement Solutions Market Size, 2018-2029
7 Spending In Digital Customer Experience & Engagement Solutions Companies Profiles
    7.1 Accenture PLC
        7.1.1 Accenture PLC Company Summary
        7.1.2 Accenture PLC Business Overview
        7.1.3 Accenture PLC Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.1.4 Accenture PLC Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.1.5 Accenture PLC Key News & Latest Developments
    7.2 Capgemini SE
        7.2.1 Capgemini SE Company Summary
        7.2.2 Capgemini SE Business Overview
        7.2.3 Capgemini SE Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.2.4 Capgemini SE Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.2.5 Capgemini SE Key News & Latest Developments
    7.3 Cognizant
        7.3.1 Cognizant Company Summary
        7.3.2 Cognizant Business Overview
        7.3.3 Cognizant Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.3.4 Cognizant Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.3.5 Cognizant Key News & Latest Developments
    7.4 IBM Corporation
        7.4.1 IBM Corporation Company Summary
        7.4.2 IBM Corporation Business Overview
        7.4.3 IBM Corporation Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.4.4 IBM Corporation Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.4.5 IBM Corporation Key News & Latest Developments
    7.5 KOFAX INC
        7.5.1 KOFAX INC Company Summary
        7.5.2 KOFAX INC Business Overview
        7.5.3 KOFAX INC Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.5.4 KOFAX INC Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.5.5 KOFAX INC Key News & Latest Developments
    7.6 Liferay Inc
        7.6.1 Liferay Inc Company Summary
        7.6.2 Liferay Inc Business Overview
        7.6.3 Liferay Inc Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.6.4 Liferay Inc Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.6.5 Liferay Inc Key News & Latest Developments
    7.7 MEGA International
        7.7.1 MEGA International Company Summary
        7.7.2 MEGA International Business Overview
        7.7.3 MEGA International Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.7.4 MEGA International Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.7.5 MEGA International Key News & Latest Developments
    7.8 NCR Corporation
        7.8.1 NCR Corporation Company Summary
        7.8.2 NCR Corporation Business Overview
        7.8.3 NCR Corporation Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.8.4 NCR Corporation Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.8.5 NCR Corporation Key News & Latest Developments
    7.9 Orange Business Services
        7.9.1 Orange Business Services Company Summary
        7.9.2 Orange Business Services Business Overview
        7.9.3 Orange Business Services Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.9.4 Orange Business Services Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.9.5 Orange Business Services Key News & Latest Developments
    7.10 SAS Institute Inc
        7.10.1 SAS Institute Inc Company Summary
        7.10.2 SAS Institute Inc Business Overview
        7.10.3 SAS Institute Inc Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.10.4 SAS Institute Inc Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.10.5 SAS Institute Inc Key News & Latest Developments
    7.11 Tata Consultancy Services Limited
        7.11.1 Tata Consultancy Services Limited Company Summary
        7.11.2 Tata Consultancy Services Limited Business Overview
        7.11.3 Tata Consultancy Services Limited Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.11.4 Tata Consultancy Services Limited Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.11.5 Tata Consultancy Services Limited Key News & Latest Developments
    7.12 Tieto Corporation
        7.12.1 Tieto Corporation Company Summary
        7.12.2 Tieto Corporation Business Overview
        7.12.3 Tieto Corporation Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.12.4 Tieto Corporation Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.12.5 Tieto Corporation Key News & Latest Developments
    7.13 Zendesk. Inc
        7.13.1 Zendesk. Inc Company Summary
        7.13.2 Zendesk. Inc Business Overview
        7.13.3 Zendesk. Inc Spending In Digital Customer Experience & Engagement Solutions Major Product Offerings
        7.13.4 Zendesk. Inc Spending In Digital Customer Experience & Engagement Solutions Revenue in Global Market (2018-2023)
        7.13.5 Zendesk. Inc Key News & Latest Developments
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer

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Spending In Digital Customer Experience & Engagement Solutions Market, Global Outlook and Forecast 2023-2029

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